Hotel Manager

Whitbread Plc; Birkenhead; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading hotel chain in Birkenhead is seeking an experienced Hotel Manager to lead and motivate teams in delivering excellent service. Responsibilities include daily hotel operations and ensuring health and safety standards are met. Ideal candidates will have strong leadership skills, experience in hospitality management, and a passion for customer service. This role offers a chance to enhance guest satisfaction and contribute to a vibrant team culture.

Benefits

Privilege Card with discounts

33 days annual leave

Discounts on various services and utilities

Qualifications

• Previous management experience in the hospitality industry.
• Strong leadership qualities and a passion for customer service.
• Excellent communication and team management skills.

Responsibilities

• Lead and motivate the Front of House and Housekeeping teams.
• Manage daily operations within the hotel, including the bar and kitchen.
• Ensure health and safety standards are met throughout the hotel.

Skills

Leadership skills

Customer service

Team management

Communication skills

Job description

Benefits

• Whitbread Privilege Card giving you 25% off in our restaurants and up to 50% off in our Premier Inn Hotels.
• 33 days annual leave (including bank holidays)
• Get discounts at shops, your utility bills, travel, cinema trips, supermarkets and more through Perks at Work.

What You’ll Do

• Lead and motivate our team of Front of House and Housekeeping, back of House, Maintenance to ensure outstanding service and compliance with our brand standards.
• Work with the team to manage daily operations within the hotel, including the bar and kitchen, to keep us the UK’s number one.
• Understand the bigger picture and what really matters in your hotel to drive improvement and spot commercial opportunities.
• Ensure health and safety standards are met throughout the hotel and oversee food service operations to maintain our high‑quality standards.
• Become the leader of a hospitality Dream Team and take hotel management at Premier Inn to even greater levels of guest satisfaction.

As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success. As the leader of the hotel, you’re responsible for the safety of everyone within it. Manage your team, develop them, bring out the best in them and be rewarded with a vibrant Premier Inn that delights guests time and time again.

Qualifications

• Previous management experience in the hospitality industry or similar environment where you led a team to success.
• Strong leadership skills with a passion for customer service.
• Excellent team management and communication skills with a warm, genuine approach to people and the capacity to engender trust and win support at all levels.
• Commitment to safety and maintaining high standards of service.

About Premier Inn

Be a part of Premier Inn – a Great British business. At Premier Inn, we do hotel jobs differently. Award‑winning training. All the support you need to develop. And brilliant career prospects with the UK’s biggest hotel brand. It’s about giving our own people a great experience, so they give our guests the great all‑round experience they expect from us. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans, and non‑binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.