Hotel Maintenance Manager

Delta Hotels by Marriott Swindon; Swindon; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Discounted hotel stays

Learning and development

Employee recognition

Supportive management

Collaborative working environment

Job summary

Delta Hotels by Marriott Swindon is seeking an experienced and proactive Engineering Manager to lead the Engineering and Maintenance department. You will ensure hotel facilities, mechanical and electrical systems are maintained to high standards and recruit and develop the maintenance team.

You will manage preventive maintenance, statutory compliance, and contractor activities while supporting guest experience and protecting asset value.

Qualifications

• Previous experience in an Engineering Manager, Maintenance Manager or similar senior position within hospitality or similar facilities.

Responsibilities

• Oversee daily operation of Engineering and Maintenance department to high standards.
• Manage building services including electrical, mechanical, HVAC, plumbing and water systems.
• Develop and monitor planned preventive maintenance programmes.
• Conduct regular property inspections and prioritise maintenance needs.
• Maintain accurate maintenance records and inventories.
• Coordinate property improvement projects within budgets and timelines.

Skills

Engineering leadership

Maintenance management

Team leadership

Contractor management

HVAC systems

Electrical systems

Fire safety

Education

Electrical/ mechanical building services qualification

Tools

BMS

Job description

Job Summary

Join our team at Delta Hotels by Marriott Swindon

We are looking for an experienced and proactive Engineering Manager to lead our Engineering and Maintenance department, ensuring our hotel, facilities and equipment are maintained to a high standard.

As a key member of the hotel's management team, you will oversee all aspects of property maintenance, including mechanical and electrical systems, planned preventative maintenance, statutory compliance, contractor management and the upkeep of our guest bedrooms, public areas and leisure facilities.

You will lead and develop the maintenance team, manage departmental expenditure, coordinate property improvement projects and identify opportunities to improve operational efficiency. Working closely with the General Manager and wider leadership team, you will play an important role in maintaining the hotel's facilities, protecting its assets and supporting an excellent guest experience.

We are looking for a hands-on leader with strong technical knowledge, excellent organisational skills and a practical approach to problem-solving, who takes pride in maintaining high standards across the property.

What We Offer

• Discounted hotel stays, food and beverage across participating Marriott properties
• Learning, development and career progression opportunities
• Employee recognition and wellbeing programmes
• A supportive management team
• A collaborative working environment

Essential

Education, Qualifications and Experience

• Previous experience in an Engineering Manager, Maintenance Manager or similar senior maintenance position, ideally within hospitality or a comparable facilities environment.
• A relevant technical qualification or apprenticeship in electrical, mechanical, building services or a related discipline, or equivalent demonstrable industry experience.
• Strong technical knowledge of building services, including HVAC, plumbing, electrical systems and mechanical equipment.
• Experience managing planned preventative maintenance, reactive repairs and property improvement projects.
• Good understanding of UK statutory compliance requirements, including fire safety, water hygiene and Legionella control, and electrical safety.
• Proven ability to lead a maintenance team, manage contractors and control departmental expenditure.
• Strong organisational, communication and problem-solving skills.

Desirable

• Experience within a full-service hotel with swimming pool and leisure facilities.
• Relevant training or qualifications in pool plant operations, Legionella awareness, IOSH or NEBOSH.
• Experience with building management systems, energy management and sustainability initiatives.
• Experience managing refurbishment projects and capital expenditure.

Key Responsibilities

Engineering Operations and Property Maintenance

• Oversee the daily operation of the Engineering and Maintenance department, ensuring the property and its facilities are maintained to a high standard.
• Manage the maintenance of building services, including electrical, mechanical, HVAC, plumbing, refrigeration and water treatment systems.
• Develop and monitor planned preventative maintenance programmes, ensuring timely completion of scheduled and reactive maintenance.
• Conduct regular property inspections, identifying maintenance priorities and ensuring guest bedrooms, public areas, grounds and leisure facilities meet required standards.
• Maintain accurate maintenance records, equipment inventories and servicing schedules.

Health, Safety and Statutory Compliance

• Ensure engineering operations comply with relevant UK health and safety legislation, statutory requirements and company policies.
• Oversee the maintenance and testing of fire and life safety systems, including fire alarms, emergency lighting and firefighting equipment.
• Manage water hygiene and Legionella control arrangements, ensuring required monitoring, testing and remedial actions are completed.
• Coordinate statutory inspections, certifications and servicing, maintaining accurate and up-to-date compliance records.
• Ensure safe working practices are followed, including appropriate risk assessments, method statements and contractor controls.

Team Leadership and Development

• Lead, motivate and develop the Engineering and Maintenance team, maintaining high standards of performance and safety.
• Plan and allocate workloads, ensuring effective departmental coverage and timely completion of maintenance tasks.
• Identify training requirements and support the ongoing development and competency of team members.
• Work collaboratively with other departments to prioritise maintenance requirements and minimise operational disruption.

Financial Management, Contractors and Projects

• Manage departmental expenditure, maintenance supplies and equipment, ensuring effective budgetary control.
• Monitor energy and utility consumption, identifying opportunities to improve efficiency and support the hotel's sustainability objectives.
• Manage external contractors, service agreements and specialist maintenance providers, ensuring quality, safety and value for money.
• Coordinate property improvement projects, refurbishments and equipment replacements within agreed budgets and timescales.
• Support longer-term maintenance planning, asset protection and capital expenditure recommendations.

Guest Experience And Property Standards

• Ensure maintenance activities support a safe, comfortable and welcoming environment for guests and associates.
• Respond effectively to maintenance-related guest concerns, ensuring timely resolution and appropriate follow-up.
• Work closely with the General Manager and wider leadership team to maintain property standards and identify opportunities for improvement.

What We’re Looking For

• A proactive, hands-on leader with strong technical knowledge and a practical approach to problem-solving.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong communication skills and a collaborative approach to working with colleagues and contractors.
• Commercial awareness and a commitment to maintaining high standards while managing costs effectively.
• Flexibility to respond to operational demands and urgent maintenance requirements.