Hotel Housekeeping Manager

Butlin's; Bognor Regis; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular holiday resort in Bognor Regis is seeking a motivated Hotel Housekeeping Manager to lead the cleaning team responsible for maintaining high cleanliness standards across guest accommodations. The ideal candidate will inspire and develop team members while ensuring compliance with health and safety policies. This role plays a crucial part in creating memorable holiday experiences for guests while managing operational efficiency. The position offers a permanent full-time contract with an energetic team environment.

Qualifications

• Experience in a leadership role within a hospitality setting.
• Strong ability to motivate and develop team members.
• Ability to analyze KPIs and manage cleaning standards.

Responsibilities

• Oversee daily operations of the cleaning team.
• Ensure cleanliness standards across guest accommodations.
• Manage stock control systems and health & safety compliance.

Skills

Leadership

Team management

Operational efficiency

Guest satisfaction

Health & Safety compliance

Job description

Hotel Housekeeping Manager

Department: Accommodation & Cleaning

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About The Role

We're looking for an enthusiastic and motivated leader to join our Accommodation team at our Bognor Regis Resort.

As a Cleaning Manager, you'll oversee the smooth running of one of our 200 bedroom Ocean hotel, ensuring the highest standards of cleanliness and presentation across all our guest accommodation. You'll lead your team in delivering our Clean and Fault Free (CAFF) approach, maintaining exceptional operational standards and holding your team accountable for consistently excellent results. This role involves analysing KPIs, managing stock control systems to maximise efficiency, and ensuring compliance with all Health & Safety policies and procedures.

You’ll play a key role in creating unforgettable holiday experiences for our guests working alongside a passionate, dedicated team who take pride in making every stay as fun and carefree as possible.

About You

Reporting to the Accommodation Manager, you’ll enjoy the energy of a busy environment and take ownership of maintaining high levels of hygiene and cleanliness across our Ocean hotel. You’ll balance operational efficiency with a strong focus on guest satisfaction, ensuring that every detail contributes to a truly memorable stay.

We’re looking for a leader who leads by example, inspires others, and is passionate about creating experiences that delight our guests. If you love developing people and thrive in a fast‑paced, guest‑focused environment, this could be the perfect opportunity for you. You’ll coach, nurture, and inspire your team to deliver exceptional results, upholding both our cleaning standards and the unique Butlin’s way of working. You’ll champion your team’s growth and wellbeing, conducting regular 121’s, coaching and personal development reviews to help them progress in their careers with Butlin’s.

No two days are the same at Butlin’s, so if you enjoy rolling up your sleeves, thinking on your feet, and making every guest experience your top priority, we’d love to hear from you.

Key Responsibilities

As a Cleaning Manager, you’ll oversee the smooth running of one of our 200 bedroom Ocean hotel, ensuring the highest standards of cleanliness and presentation across all our guest accommodation. You’ll lead your team in delivering our Clean and Fault Free (CAFF) approach, maintaining exceptional operational standards and holding your team accountable for consistently excellent results. This role involves analysing KPIs, managing stock control systems to maximise efficiency, and ensuring compliance with all Health & Safety policies and procedures.