Hotel Guest Service Manager

AccorHotel; Barnsley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain in Barnsley is seeking two Guest Service Managers to create memorable guest experiences. This part-time opportunity offers 24 or 16 hours per week at £12.70 per hour with benefits including extra day off on your birthday, pension, and hotel discounts. Ideal candidates will have 2 years experience, strong customer service skills, and PMS knowledge. Join our team and help us ensure our guests have an amazing time.

Benefits

Extra day off on your birthday

Workplace pension

Sick pay

Cycle-to-work scheme

Hotel discounts

Complimentary meals during shifts

Qualifications

• Two years of experience in a similar role ideally within a branded property.
• Outgoing personality with strong leadership skills.
• Familiarity with front office operations.

Responsibilities

• Manage reception and ensure guests have an amazing experience.
• Inspire and lead the Reception team to meet KPIs.
• Be hands-on in bar, restaurant, and conference facilities.

Skills

Customer service

Leadership

PMS systems knowledge (Opera)

Job description

Were on the lookout for twoGuest Service Managers to join our team at ibis Styles Barnsley! If you love creating memorable guest experiences then this part-timeopportunity is perfect for you working either 24 or 16 hours per week for a competitive salary starting at 12.70 per hour plus some great benefits. Imagine an extra day off on your birthday a workplace pension sick pay for those unexpected days and even a chance to join our cycle-to-work scheme! Not to mention fantastic hotel discounts complimentary meals during your shift and much more.

Do you have a knack for customer service especially in the hotel industry Have you ever dreamed of working in an Accor-branded property Well dream no more because this could be your chance to shine!Were searching for someone who knows their way around front office operations and is familiar with PMS systems like Opera. Youll need two years experience in a similar role ideally within a branded property and have an a pproachable outgoing personality .

Our dream candidate is not just great with guests but also a natural leader who can inspire their Reception team to greatness and meet our KPIs. From managing reception to being hands-on in the bar restaurant and conference facilities youll be the go-to person for ensuring our guests have an amazing time at ibis Styles Barnsley.

Are you ready to become part of our awesome team why wait Apply now and lets make some unforgettable memories together!

Reference : GSM11.09.25

Additional Information :

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work : No

Employment Type : Part-time

Key Skills

• Advertising Management
• Cost Accounting
• Integration
• Legal Operations
• Entry Level Finance

Experience : years

Vacancy : 1