Hotel Front Desk Concierge for Guest Experience

RBH; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Greater London is looking for a Receptionist who excels at creating positive guest experiences. The ideal candidate is a friendly and detail-oriented individual with exceptional communication skills and the ability to manage check-ins and guest inquiries efficiently. You will thrive in a lively environment, bringing enthusiasm to the front desk and collaborating with various departments to ensure guest satisfaction. Join us for a fulfilling role that values your contributions.

Benefits

Discounted hotel room rates

Enhanced maternity leave

30% F&B discount at RBH hotels

Flexible working arrangements

Life Insurance

Qualifications

• Ability to create memorable guest experiences.
• Efficiently handle check-ins and check-outs.
• Provide local knowledge and recommendations.

Responsibilities

• Greet guests warmly and manage their arrivals and departures.
• Maintain an organized front desk and assist with guest requests.
• Work closely with housekeeping and ensure room readiness.

Skills

Great communication skills

Detail-focused and organised

Problem-solving ability

Team player with flexibility

High energy and adaptability

Job description

A leading hospitality company in Greater London is looking for a Receptionist who excels at creating positive guest experiences. The ideal candidate is a friendly and detail-oriented individual with exceptional communication skills and the ability to manage check-ins and guest inquiries efficiently. You will thrive in a lively environment, bringing enthusiasm to the front desk and collaborating with various departments to ensure guest satisfaction. Join us for a fulfilling role that values your contributions.