Hotel - Duty Manager - Penrith

Premier Inn; Penrith; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading hospitality group is looking for a Duty Manager in Penrith. This role involves leading a high-performing team and ensuring excellent customer service in a busy hotel environment. Candidates should have leadership experience in retail or hospitality, with strong communication and organisational skills. The position offers a competitive pay rate of up to £13.36 per hour and a permanent contract with various benefits including training and discounts.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread restaurants

Company pension

Save-as-you-earn scheme

Various discounts on shops and services

Qualifications

• Experience leading teams in retail or hospitality.
• Strong communication and organisational skills.
• Proven ability to deliver an outstanding customer experience.

Responsibilities

• Lead and manage a reliable, high-performing team.
• Ensure the smooth running of the hotel.
• Deliver outstanding customer experience.

Skills

Leadership

Communication skills

Organisational skills

Customer experience delivery

Job description

Hotel – Duty Manager – Penrith

Employer: Premier Inn

Location: Penrith, Cumbria

Salary: Competitive

Closing date: 23 Dec 2025

Sector: Restaurant, Catering & Hospitality jobs, Restaurant Manager, Commercial Leisure, Attractions & Entertainment jobs, Duty Manager

Job Type: Contract

Job Details

We’re currently recruiting for a Duty Manager at Penrith Premier Inn. The role involves working 40 hours per week with pay up to £13.36 per hour.

Pay Rate: Up to £13.36 per hour

Contract Type: Permanent - we don't do zero hours contracts

Hours: 40 hours a week

Location: 2 Common Garden Square, Penrith CA11 7FG

Why you'll love it here

• Training and support: Warm welcome, simple administration system, and clear career path within the business.
• Whitbread Benefits Card: Up to 60% off Premier Inn rooms and 25% off meals in all Whitbread restaurants.
• Pension and saving schemes: Company pension and save-as-you‑earn scheme.
• Discounts: On shops, utility bills, travel, cinema trips, supermarkets, and more.

What you'll do

Lead and manage a reliable, high‑performing team to ensure the smooth running of the hotel, delivering outstanding customer experience. Your responsibilities include health & safety standards, creating an exceptional guest experience, and applying your retail or hospitality leadership experience to inspire the team.

Immediate start with all leadership experience relevant.

Requirements

Experience leading teams in retail or hospitality, strong communication and organisational skills, and a proven ability to deliver an outstanding customer experience.