Hotel - Duty Manager

Whitbread; Southampton; On-site; GBP 17,908 - 20,664; Full time

Benefits offered by this job

Benefits Card

Pension scheme

Discounts

Career path

Job summary

Premier Inn in Southampton North is hiring a Duty Manager on a 20-hour-per-week contract. You will lead a reliable, high-performing team to ensure a welcoming, safe and brilliant guest experience at the hotel. Immediate start and a clear career path are offered within the Whitbread group.

We’re seeking leadership experience from retail or similar settings, with a focus on outstanding customer service and team inspiration. Night/day shifts may be required.

Qualifications

• Leadership experience in retail or other roles involving team leadership.
• Strong customer service and communication skills.
• Ability to manage health & safety standards and operations.

Responsibilities

• Lead a high-performing team to deliver a welcoming guest experience.
• Oversee day-to-day hotel operations and guest interactions.
• Ensure safety, standards, and smooth running of the hotel.

Job description

We're currently recruiting in our Southampton North Premier Inn. Working 20 hours per week, paying up to £13.86 per hour.

Duty Manager - Premier Inn

Come and be a Duty Manager at Premier Inn in Southampton North. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay Rate

Up to £13.86 per hour (day shift)

Contract Type

Permanent – we don’t do zero hours contracts!

Hours

20 hours a week

LOCATION

Romsey Road, Nursling, Southampton

SO16 0XJ

Why You’ll Love It Here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What You’ll Do

Join our team at Southampton Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 183774-4492

Advertised: 01 Jul 2026