Hotel - Duty Manager

Premier Inn; Hipswell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for their Catterick Garrison location. This role requires leadership and customer service skills to manage a dedicated team and ensure a high-quality guest experience. The position offers a fixed-term contract with competitive pay of up to £13.36 per hour and a clear career progression path within the company.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and utilities

Qualifications

• Experience in retail or similar leadership roles is required.
• Skills to deliver outstanding customer experience are essential.

Responsibilities

• Manage a high-performing team ensuring smooth hotel operation.
• Oversee health & safety standards and guest experience.

Skills

Leadership

Customer experience

Communication

Organisational skills

Job description

Duty Manager - Catterick Garrison Premier Inn

Come and be a Duty Manager at Catterick Garrison Premier Inn

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE:Up to £13.36 per hour (day shift)

CONTRACT TYPE:Fixed Term - until 01/06/2026 – we don’t do zero hours contracts!

HOURS:16 hours a week

LOCATION:Princes Gate & Richmond Road, Catterick Garrison DL9 3BA

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Catterick Garrison Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’veled a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.