Hotel Duty Manager

Premier-Inn; Folkestone; On-site; GBP 1,102,000 - 1,929,000; Full time

Benefits offered by this job

Training and career path

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops and meals

Job summary

Join Folkestone (Channel Tunnel) Premier Inn as a Duty Manager, leading a reliable, high-performing team to ensure smooth hotel operations, a welcoming guest experience, and robust safety practices.

If you’ve led people before in retail or similar settings, this role is your next step in management. Immediate start with a permanent contract and steady hours.

Pay rate £13.86 per hour (day shift); 35 hours per week; location Cherry Garden Ln, Folkestone, CT19 4AP.

Qualifications

• Experience leading teams in retail or similar environments.
• Proven ability to deliver outstanding customer experience.
• Strong communication and organisational skills.

Responsibilities

• Lead a high-performing team to run hotel operations smoothly.
• Ensure health & safety standards are met while delivering exceptional guest experiences.
• Oversee day-to-day duties on a 35-hour weekly schedule.

Skills

Leadership experience

Customer service

Health & safety awareness

Job description

Duty Manager - Folkestone (Channel Tunnel) Premier Inn

Come and be a Duty Manager a Folkestone (Channel Tunnel) Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.86 per hour (day shift)

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 35 hours a week

LOCATION: Cherry Garden Ln, Folkestone, CT19 4AP

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Folkestone (Channel Tunnel) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.