Hotel Duty Manager

Premier Inn; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in London is seeking a Duty Manager to lead a dynamic team and manage hotel operations. The ideal candidate has retail leadership experience and a passion for delivering excellent customer service. Responsibilities include managing staff, ensuring health and safety standards, and enhancing guest experience. This is a fixed-term position with competitive pay and benefits.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or other roles where you have successfully led people.
• Proven leadership skills in a high-performing team.
• Understanding of health & safety standards.

Responsibilities

• Manage a reliable, high-performing team at the hotel.
• Ensure smooth running of hotel operations.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer service

Communication skills

Organisational skills

Job description

Duty Manager - London Tower Bridge Premier Inn

Come and be a Duty Manager at London Tower Bridge Premier Inn.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay rate

Up to £15.36 per hour (day shift).

Contract type

Fixed Term – until 31/12/2025. We don’t do zero hours contracts!

Hours

35 hours a week.

Location

159 Tower Bridge Rd, London SE1 3LP.

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at London Tower Bridge Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.