Hotel Duty Manager

www.whitbreadcareers.com - jobboard; Catterick Garrison, Greenock, Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Catterick Garrison is seeking a Duty Manager for Premier Inn. You will lead a high-performing team, ensure smooth hotel operations, and provide exceptional guest experiences. Ideal candidates have relevant leadership experience, excellent customer service skills, and strong organizational abilities. Competitive pay is offered along with various employee benefits.

Benefits

Training and support

Whitbread Benefits Card

Company pension

Discounts on various services

Qualifications

• Relevant leadership experience, preferably in retail or similar environments.
• Strong customer-service orientation and ability to inspire a team.
• Excellent communication and organisational skills.

Responsibilities

• Lead a reliable, high-performing team to ensure smooth running of the hotel.
• Apply experience in health & safety, guest service, and operational quality.
• Use excellent communication and organisational skills to manage day-to-day hotel operations.

Job description

DUTY MANAGER – PREMIER INN, LONDON FULHAM

Working 37.5 hours per week, paying up to £14.31 per hour.

Location: 295 North End Road, London, W14 9NS.

What you’ll do:

• Lead a reliable, high‑performing team to ensure smooth running of the hotel.
• Apply your experience in health & safety, guest service and operational quality to create an exceptional guest experience.
• Use excellent communication and organisational skills to manage day‑to‑day hotel operations.

Key qualifications:

• Relevant leadership experience, preferably in retail or similar environments.
• Strong customer‑service orientation and ability to inspire a team.
• Excellent communication and organisational skills.

Why you’ll love it here:

• Training and support to help you grow in a clear career path.
• Whitbread Benefits Card – up to 60 % off Premier Inn rooms and 25 % off meals at Whitbread restaurants.
• Company pension and save‑as‑you‑earn scheme.
• Discounts on shops, utility bills, travel, cinema, supermarkets and more.

We are an inclusive organisation that values diversity and welcomes applications from all backgrounds. Women, ethnic minorities, people with disabilities and LGBTQIA+ community members are strongly encouraged to apply. We also support workplace adjustments, part‑time and flexible working where possible.

Job ref: 124033‑4492
Advertised: 24 Nov 2025