Hotel Controller for Orient Express Sailing Yachts

V.Group; Greater London; On-site; GBP 45,000 - 67,000; Part time

Job summary

V.Ships Leisure is seeking a Hotel Controller on behalf of Orient Express Sailing Yachts to manage hotel operations on board during cruises. The role requires strong inventory, provisioning, and financial control skills.

You will oversee F&B stock, utilize onboard systems, compile inventories, and produce voyage reports, with a focus on accuracy and compliance. Contract position with English fluency and shipboard experience required.

Qualifications

• Fluent English is mandatory.
• High-school degree or equivalent in Hospitality or related field.
• Two years of experience as Hotel Controller, Provision Master or Inventory Controller.
• Shipboard experience required.
• Valid STCW certificates, valid Pre-Employment Medical, and C1D visa mandatory.

Responsibilities

• Oversee F&B stock control and provisioning processes onboard.
• Manage computer POS and inventory systems with accuracy.
• Prepare voyage reports and end-of-cruise inventories.
• Coordinate with Provision Master and Inventory Manager to optimize stock and controls.
• Conduct spot checks and reconcile stock variances.

Skills

Fluent English

Education

High-school degree or equivalent in Hospitality or related field

Job description

Hotel Controller for Orient Express Sailing Yachts

Department: Hotel

Employment Type: Contract

Location: Shipboard

Description

V.Ships Leisure is looking for Hotel Controller on behalf of Orient Express Sailing Yachts.

Key Responsibilities

The hotel controller oversees the following areas of responsibilities:

• Food & beverage and consumables/equipment stock control in all bars, stores and pantries (all departments).
• Computer operations control in points of sales systems.
• Analysis of consumption data/ reporting.
• Overall control of the accounting of hotel and supervision of the provision master and inventory manager.
• Bring initiative in achieving a better control of provisioning flux and onboard requisition flux.
• Responsible for ordering all F&B, equipment and consumable supplies through MXP. Responsible for bonded store declaration.
• In conjunction with the Provision Master, provides analysis of F&B stores consumption to handle the ordering of Food and Beverage as exact as possible.
• Maintains the food inventory updated on a daily in cooperation with the Provision Master.
• Carries out spot-checks on the hotel stores rotating stock-takes.
• Carries out checks on loading operations on the pier.
• Inputs in the computer all the requisitions in collaboration with the Provision Master.
• Control and ensure that not a single item leaves the stores without requisition.
• Accounts for any stock transfer between onboard locations.
• Inputs physical stock counts into the computer system and analyze results highlighting the discrepancies for additional counts or reviews.
• Hold minimum each second day a spot check on physical inventories held in the bars, food and beverage stores, galleys and cellars.
• Compiles a physical inventory routine for each food & beverage locations. Verifies level of inventory at least once a cruise or more are required, daily in the Crew Bar and any other bar with high variances.
• Prepares a voyage report in the end of each cruise.
• Spreading random audits and reconciliation´s over the voyage and moving forward with new computer installations and controls procedures, whilst tackling systems and financial control problems, as these occur.
• Runs end of the day on all bar point of sales workstations; distribute daily sales analysis reports as required.
• Feeds figures into spreadsheets format to carry out the control functions described above.
• Tackle computer problems as these arise.
• Prepares and verifies physically the bonded stores declaration (guest and crew areas).
• Assists the Provision Master and Inventory Manager as needed.
• Responsible on shortages, credits and upcoming challenges through constant communication with the Purchasing Department at the Corporate Office.
• Closes the inventory period in the MXP inventory system and prepares respective inventory reports for Hotel.
• Responsible for the management, update and communication of the rotation plan for crew members in collaboration with the hotel director and assistant purser.
• Conducts staff’ orientation and mid/end contract performance evaluations and makes recommendations for promotion. Introduces new crew members to their working areas and to the rules and regulations on board.

Education/Experience/Qualifications:

• Languages: Fluent English mandatory.
• Education: A high-school degree or equivalent in Hospitality or related field.
• Previous professional experience: 2 years experience as Hotel Controller or Provision Master or Inventory Controller.
• Shipboard experience: Yes
• Valid STCW certificates.
• Valid Pre-Employment Medical.
• C1D visa mandatory for all positions.