Hostel Support Worker: End Homelessness & Stability

Web Recruit Ltd; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charity focused on ending homelessness in Greater London seeks a Hostel Support Worker to provide essential support to rough sleepers. The role includes coordinating services, maintaining client records, and building positive relationships with residents. Ideal candidates will have strong communication skills, experience with homeless individuals, and knowledge of welfare benefits. The position offers generous holiday, health support, and career development opportunities. Join a values-driven team dedicated to making a difference in their community.

Benefits

Generous holiday – 26 days plus public holidays

24/7 Employee Assistance Programme

Occupational health service and free annual eye test

Cycle to Work scheme

Interest-free season ticket loan

Extra day’s leave when moving home

Life assurance (4× salary)

Enhanced maternity and adoption pay

Ongoing training and progression opportunities

Discounts with Blue Light Card

Qualifications

• Experience supporting people who are homeless or rough sleeping.
• Knowledge of relevant services.
• Basic understanding of welfare benefits and housing law.

Responsibilities

• Provide effective, client-focused support to residents.
• Access specialist services and build relationships for the best outcomes.
• Complete data entry and keep accurate client records.
• Carry out assessments and deliver casework for clients.

Skills

Strong written and verbal communication skills

Good organisational abilities

IT skills

Experience supporting people who are homeless

Ability to work with clients who have complex needs

Teamwork

Use initiative

Job description

A charity focused on ending homelessness in Greater London seeks a Hostel Support Worker to provide essential support to rough sleepers. The role includes coordinating services, maintaining client records, and building positive relationships with residents. Ideal candidates will have strong communication skills, experience with homeless individuals, and knowledge of welfare benefits. The position offers generous holiday, health support, and career development opportunities. Join a values-driven team dedicated to making a difference in their community.