Host / Receptionist

Flight Club - Shoreditch; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

£500 Monthly Family Value Award

Health cash plan support

Free meals on shift

Refer-a-friend bonus – up to £500

Regular incentives

Discounts across all venues

Enhanced family friendly leave

Paid break time

Job summary

Flight Club in London is seeking a friendly Receptionist to be the first smile guests see and guide them through their Social Darts experience. You’ll handle warm welcomes, smooth check-ins, and create a vibrant first impression that kickstarts unforgettable moments.

In this role you’ll champion our values of warmth, togetherness, and innovation, working with a fast-paced team to keep guests at the heart of every shift.

Qualifications

• Excellent communication and customer-service skills.
• Ability to thrive in a fast-paced, high-energy environment.

Responsibilities

• Welcome guests and manage check-in with warmth and efficiency.
• Answer inquiries about Flight Club experiences and help guests enjoy their visit.
• Support events and maintain a lively, front-of-house atmosphere.

Job description

About Flight Club

Flight Club is on a mission to bring groups of people together for moments of unexpected, ridiculous, joy. The brand combines its invention of the world’s first Social Darts experience with stunning cocktails and sharing dishes.

What You’ll Be Doing

As a Receptionist at Flight Club, you’ll be the first smile guests see and the friendly guide to their Social Darts experience. From warm welcomes to seamless check ins, you’ll set the tone for unforgettable experiences. If you love making people feel special, thrive in lively environments, and want to be part of a team that’s all about fun, this is your moment to shine at the front of the party.

In this role you’ll be championing our values on every shift: Warmth, Togetherness, Passionate and Innovation. Our teams are a full-throttle, high-energy, total-commitment bunch, and you’ll need to throw everything you’ve got into giving our guests the best time possible.

Why join the Flight Club Family?

The Flight Club Family is just that, a family. We work with each other and we support each other, we win together and we lose together. That means honesty, commitment and responsibility, from all of us. Named one of The Times Top 100 Places to Work, we’re proud to celebrate individuality, and support your growth every step of the way.

Here’s what you get when you join us:

• Skills development & training - grow your skills and grow your future
• Employee Assistance Programme - to support your wellbeing, whenever you need
• Tips shared fairly - we are a team
• £500 Monthly Family Value Award - for being an absolute legend
• Paid break time - so you can properly relax
• Health cash plan support - available for you and your family
• Free meals on shift - every shift comes with a side of tasty
• Regular incentives - from surprise goodies to epic challenges
• Regular rewards - surprise and delight for our shining stars
• Refer-a-friend bonus – bring your bestie and earn up to £500
• Team socials & competitions – work hard, play harder
• Discounts across all our venues - perks that follow you everywhere
• Service awards – loyalty deserves love (and gifts)
• Enhanced family friendly leave – for quality time

Here at Flight Club, we believe our success begins and ends with our people. We are committed to a diverse culture where all our team feel respected and included. We acknowledge the power that a diverse set of beliefs and perspectives can bring, and that a variety of voices strengthens our team, enhances creativity, and drives innovation. We welcome applications from candidates of all identities, including individuals of different races, ethnicities, genders and sexual orientations. If you're passionate about contributing to a culture of inclusion and collaboration.