Host

White Rabbit Projects; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading hospitality team as a Restaurant Host at The Alice, Oxford. You'll be the first impression for guests and play a key role in managing bookings. The role requires strong communication skills, a professional demeanor, and a passion for hospitality.

Benefits

Supportive culture

Delicious meals at work

Discounts across WRP restaurants

Wellbeing initiatives

Qualifications

• Experience in a customer-facing hospitality or reception role.
• Smart presentation and calm under pressure.
• Familiarity with booking systems is a plus.

Responsibilities

• Greet guests and manage reservations.
• Support floor service and ensure guest satisfaction.
• Maintain a calm presence during busy times.

Skills

Strong communication

Organisational skills

Professional attitude

Customer service

Tools

Booking systems

Job description

Join The Alice as a Restaurant Host - Be the Face of Elegant Dining in Oxford

At White Rabbit Projects, hospitality is in everything we do - and nowhere is that more visible than at The Alice, our beautifully designed restaurant at The Randolph Hotel in Oxford. With seasonal British menus, vibrant cocktails, and a timeless dining room, The Alice is a place where warm welcomes meet refined service. We’re looking for a friendly, organised, and confident Restaurant Host to greet guests, manage bookings, and set the tone for unforgettable experiences.

If you love meeting people, thrive in fast-paced environments, and want to be part of a passionate, service-driven team - this could be your perfect next step.

As Restaurant Host, you’ll be the first person our guests meet and the last person they remember. You’ll manage our reservations system, support floor service, and be the calm, collected presence at the front desk. Whether it’s a busy brunch or a romantic dinner, you’ll make sure every guest journey starts and ends on a high. And like us, you’ll live our values every shift:

Our Values - At the Heart of Every Guest Welcome

HOSPITALITY IS AT OUR CORE: Offer every guest a warm, sincere welcome. Be attentive, thoughtful, and proactive in creating a great first impression.

WE DO THE RIGHT THING: Treat guests and colleagues with fairness and respect. Bring positivity, reliability, and grace to everything you do.

WE PURSUE EXCELLENCE: Manage bookings with care. Keep things running smoothly on the floor and behind the scenes — even during peak times.

WE ARE ALL ENTREPRENEURS: Take initiative. Solve problems, offer ideas, and go above and beyond to create memorable moments and guest loyalty.

What Do You Need?

• Experience in a customer-facing hospitality or reception role.
• A confident, professional, and friendly attitude.
• Strong communication and organisational skills.
• Familiarity with booking systems (e.g., SevenRooms or OpenTable) is a plus.
• Smart presentation and calm under pressure.
  
  

What do we offer?

Aside from an OTE hourly rate from £14.50 per hour, we pride ourselves in offering:

• A supportive, people-focussed culture.
• Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time.
• Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform.
  
  

In addition to all the above, joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content!

If you're passionate about hospitality, committed to doing the right thing, driven to pursue excellence, and ready to embrace your entrepreneurial spirit, we would love to hear from you.