Host

Blacklock; Manchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A renowned restaurant group in Manchester is seeking a Host to provide an inviting experience for guests. Responsibilities include welcoming guests, managing tables, and responding to inquiries to build rapport. Ideal candidates should possess strong communication skills and a friendly demeanor. The role offers various benefits including holiday, discounts, and a supportive work environment.

Benefits

50% off food for up to 4 people

30 days’ holiday plus service charge

Charity day for volunteering

Cycle & Tech Schemes

£500 bonus for referring a friend

Free mortgage advice

Employee Assistance Programme support

Qualifications

• Must be able to welcome guests and support the team during busy periods.
• Ability to respond to emails, calls, and in-person inquiries.
• Build rapport with guests effectively.

Responsibilities

• Welcome guests in a friendly manner.
• Clear and reset tables during busy periods.
• Respond to inquiries via different mediums.

Skills

Friendly and inviting demeanor

Multi-tasking abilities

Good communication skills

Job description

WHY WORK FOR US

All our restaurants have been voted in the Top 100 restaurants in the UK but, most importantly, are happy places to work that put our people first. We focus on building meaningful careers for our teams whilst serving the very best of British produce alongside genuine hospitality from people who care.

Having recently certified as a B-Corp, we aspire to create an inclusive environment where everyone can be true to themselves, feel genuinely cared for and have equal opportunities for growth and progression. We are committed to building a diverse team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives, which in turn elevates our philosophy even further - to ensure that Everyone leaves happy, including you!!

OUR OFFER TO YOU

Benefits

• Blacklock Experience-for-two at one of our restaurants to celebrate passing your probation
• 50% off food in all of our restaurants (up to 4 people)
• 30 days’ holiday plus service charge (28 statutory plus an extra day on your birthday and company holiday for Blackstock)
• Charity day – we’ll pay you while you help others (optional volunteering day each year)
• 1 hour paid break when you’re on a double shift
• Christmas and New Year’s Day off (we are closed 24th-26th Dec and 1st Jan)
• Family meal and soft drinks when at work
• Cycle & Tech Schemes
• ‘Extras’ Discounts
• £500 bonus for referring a friend
• Cost price chops and wine
• 12 weeks paid maternity & adoption leave and 2 weeks paid paternity leave
• 2 days paid Paw-ternity to look after your first puppy
• 1,3,5 year anniversary gifts including a weekend away and fully paid sabbatical to celebrate your bigger mile stones with us!
• Free mortgage advice
• Hardship Loan Scheme
• Face-to-face counselling support, legal advice and hardship grants through our Employee Assistance Programme
• We’ll invest in your training and development and help you set a clear career path for a promotion
• Last but not least, we have awesome team parties including Blackstock, our annual company festival!

YOUR ROLE AS A HOST

We are looking for a Host to take on a multi-tasking role which includes welcoming our guests in a friendly and inviting manner, you will also be supporting on the floor to clear and reset tables at busy periods. Whilst on shift you will respond to emails, calls and in person enquiries building a great rapport with guests as you go.

If you like what you’ve heard so far and you feel that a Host role at Blacklock is a bit of you, we would love to meet you!