Hospitality Team Member - Part time

Genting Casinos UK Ltd.; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading leisure business in the UK is seeking part time hospitality team members to deliver exceptional customer service in a fun environment. Roles include working in bars and restaurants, managing till operations, and adhering to health regulations. The ideal candidates will be bubbly with a passion for customer service and able to work flexible hours, including night shifts. Benefits include a competitive salary and company-funded perks.

Benefits

Private GP helpline

Discount portal

Tips and service charge

Hot meals on shift

Pension scheme

Qualifications

• Passion for customer service and a bubbly personality.
• Ability to work flexible hours including night shifts.

Responsibilities

• Provide excellent customer service in bars and restaurants.
• Adhere to health and safety and hygiene regulations.
• Operates till and handles cash.

Skills

Customer care

Team player

Cash handling

Job description

JOB DESCRIPTION

Are you a bubbly personality with a passion for customer service? Would you like to work in a fun, fast-paced industry?

We are recruiting part time hospitality team members to join Genting Casinos on a 32hrs per week contract. You will be responsible for providing excellent customer service to our customers in our bars and restaurants while following company procedures, processes, and health and safety and hygiene regulations.

Key skills and responsibilities include

• Ensuring an exceptional standard of customer care while adhering to all company procedures, processes, and health and safety and hygiene regulations.
• Must be able to work night shifts.
• Being an effective team player who contributes to business improvement.
• Till operation and cash handling.
• Prepare and serve food and drinks, ensuring a high standard of presentation.
• Clearing tables of cutlery and glasses, etc., from customers, ensuring all items are washed/cleaned and stored correctly.
• Flexible working hours, including night shifts.

In return for your commitment, we offer an excellent salary, development opportunities, and a wide range of employee benefits—read more details below.

WHAT WE OFFER

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits, including

Company funded benefits

• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure, and more.
• Tips and service charge.
• Hot meals on shift.
• Pension scheme.
• Life assurance.
• Employee assistance program: A confidential helpline providing 24/7 advice and counseling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and well-being policies.

Flexible benefits* are designed for employees to choose the best package for their personal needs.

• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.

Rewards, recognition, development, and events

• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities, such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.

*Subject to eligibility.

OUR BUSINESS

Genting Casinos is one of the UK’s most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience.