Hospitality Supervisor: Lead & Elevate Guest Experiences

Fuller's; Kingswood Firs; Presencial; GBP 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on food & drink

Weekly tips

Healthcare Cash Plan

Wagestream access

Staff discounts

Descripción de la vacante

The Fox & Pelican, a Fuller’s community pub, is seeking a Supervisor to lead front-of-house teams across busy service periods. You will drive guest satisfaction, ensure smooth service, and maintain a welcoming atmosphere. This role rewards proactive leadership and strong hospitality focus.

You’ll mentor new staff, manage daily operations, and contribute to a collaborative, values-driven culture that prioritizes fresh food, great wine, and memorable guest experiences at Fuller’s pubs and hotels.

Formación

• Experience leading a team in hospitality environment.
• Excellent communication with guests and staff.
• Willingness to train new team members.

Responsabilidades

• Lead a team to deliver exceptional guest service across busy pub shifts.
• Mentor and train new team members to uphold service standards.
• Maintain high team morale and guest satisfaction through proactive leadership.

Conocimientos

Team leadership

Communication skills

Guest service

Training others

Descripción del empleo

The Fox & Pelican, a Fuller’s community pub, is seeking a Supervisor to lead front-of-house teams across busy service periods. You will drive guest satisfaction, ensure smooth service, and maintain a welcoming atmosphere. This role rewards proactive leadership and strong hospitality focus.

You’ll mentor new staff, manage daily operations, and contribute to a collaborative, values-driven culture that prioritizes fresh food, great wine, and memorable guest experiences at Fuller’s pubs and hotels.