Hospitality Supervisor (KD13187)

University of Bath; Bath; On-site; GBP 20,000 - 25,000; Part time

Job summary

A prestigious university in Bath is seeking a part-time Hospitality Supervisor to lead a vibrant team. You will manage catering for events and train staff while ensuring high service standards. This role offers 30 hours per week with great work-life balance, contributing to developing students and staff. Generous benefits package includes discounts on gym and tuition fees, along with pension schemes and development opportunities.

Benefits

Free counselling services

Cycle to work scheme

Electric vehicle salary sacrifice scheme

Staff discount at gym

Generous leave allowance

Professional development opportunities

Family-friendly workplace

Qualifications

• Experience of supervising in a customer-focused environment.
• Ability to provide training to team members.
• Knowledge of health and safety regulations.

Responsibilities

• Train team members effectively.
• Manage rotas and operational duties.
• Ensure adherence to financial and safety regulations.
• Set up catering events and functions.
• Supervise junior staff.

Skills

Supervisory experience

Excellent customer service

Calm under pressure

Operational training

Teamwork

Job description

Overview

Join our vibrant West Hospitality team at the University of Bath as a Hospitality Supervisor. We provide a dynamic hospitality service delivering catering for meetings, events, and conferences across the University campus. The ideal candidate will have excellent organisational skills, ensuring all deliveries are prepared and dispatched on time to multiple campus locations throughout the day. You'll supervise and work as part of a team to deliver outstanding service and maintain high standards. Teamwork is at the heart of everything we do, and the supervisor plays a key role in driving the success of the service.

Responsibilities

• Training team members
• Rota management
• Adhering to financial regulations and health and safety/food hygiene standards
• Opening and closing shifts
• Setting up and providing a first-class service for catering events and functions

The role will be supported by junior staff who you will supervise and guide as well as by on-site managers who will promote your own personal development and growth. Full role details are included in the job description.

Qualifications

• Has experience of supervising and excellent standards of customer service in a customer-focused environment
• Can provide team members with operational training
• Has knowledge of relevant health and safety regulations and licensing laws
• Works well as part of a team and can remain calm under pressure during peak periods

This role is offered on a part time basis, working 30 hours per week. This term-time role is 30 hours per week, working 42 weeks of the year. Typical non-working weeks would be based around Christmas, Easter, and August - giving you a great work-life balance.

Benefits

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowanceVisa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn.