Hospitality Supervisor

Cinnamon Care Collection Ltd; Swanley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading care home provider in Swanley seeks a Hospitality Supervisor to ensure smooth operations and resident satisfaction. Responsibilities include managing budgets, recruiting and training staff, and maintaining high catering standards. Candidates should have experience in hotel or catering management and strong communication skills. This full-time position requires flexibility for evening and weekend events, ensuring a quality service for residents and guests.

Qualifications

• Experience in hotel or catering management required.
• Knowledge of budget control and food presentation necessary.

Responsibilities

• Monitor and manage home budgets with nominated suppliers.
• Recruit and train team members alongside the General Manager.
• Ensure high standards of catering and dining services.

Skills

Strong communication skills

Budget control

Catering service management

Education

Background in hotel or catering management

Job description

Overview

The Hospitality Supervisor is the one to take charge in ensuring that operations are run smoothly within the home and that the residents are comfortable and happy. This means ensuring that all areas of the home are kept clean, the food is delicious and enjoyable, and that the team members are accommodating and helpful at all times. The Hospitality Supervisor needs strong communication skills when dealing with team members, residents and family members.

Responsibilities

• Monitor, control and manage the homes budgets, ensuring the departments use nominated suppliers
• Recruit, train and manage all team members in the above activities in conjunction with the General Manager, ensuring that performance standards are understood and maintained
• Ensure that the catering service is of the highest standards in terms of presentation and menu content, working closely with the Head Chef in achieving a quality service that is value for money
• Monitor and support the dining areas at meal times ensuring that the highest standards are met
• Attend evening and weekend functions as they arise to facilitate a quality service to residents and guests to the home
• Ensure that the whole home team are appropriately trained and customer service standards are met at all times

Flexibility of working hours are required as you may be covering some weekend and evening events.

This is an exciting full-time opportunity for an experienced and passionate Hospitality Supervisor. The role will be to ensure that high standards and high customer satisfaction are delivered at all times to our residents and Apartment owners.

Qualifications

• You will require a background in hotel or catering management, a knowledge of budget control and purchasing, auditing of environment, food preparation and presentation.