Hospitality Supervisor

Delaware North at Stadium of Light; Sunderland; On-site; GBP 80,000 - 100,000; Part time

Job summary

Delaware North at Stadium of Light is seeking a passionate Hospitality Supervisor to enhance guest experiences in an exciting venue. This role involves leading hospitality teams, promoting excellent service, and ensuring operational excellence. If you have supervisory experience in hospitality and are ready to thrive in a dynamic environment, join our team and be part of memorable events and experiences.

Benefits

Competitive weekly pay

Flexible hours

Free meal every event day

Qualifications

• Experience supervising and leading large hospitality teams.
• Knowledge of the Food Beverage industry, preferably within hospitality and catering environments.
• Skills in written and verbal communication, teamwork, organization, strategic thinking, and multitasking in a fast-paced environment.

Responsibilities

• Collaborate with the Hospitality Manager and teams to assist in training new team members and promoting excellent guest service.
• Elevate the guest experience, delivering top-tier service and satisfaction.
• Ensure compliance with health and safety, food hygiene, and operational standards.

Skills

Supervisory experience

Knowledge of Food & Beverage

Communication skills

Teamwork

Strategic thinking

Multitasking

Job description

The opportunity

Delaware North UK is hiring casual Hospitality Supervisors to join our eager and collaborative team at the electric Stadium of Light, in Sunderland, Tyne and Wear. At this amazing location, there are always opportunities to succeed. As a Hospitality Supervisor, you will be supporting the Hospitality Manager with leading teams and operational strategy, leading team collaboration to deliver first-class guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this electric atmosphere, apply now to kick off your new career.

Pay

The expected pay for this role is £14.58ph

What we offer

Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:

• Competitive weekly pay
• Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekends
• Free meal every event day
• Experience in a dynamic workplace hosting major national and international sporting events and concerts, kicking off the sporting season with The Lads at Sunderland A.F.C. in the 2025-2026 Premier League season, and Women’s Rugby World Cup 2025 match between England’s National Rugby team and USA still to come in 2025

Help us delight the world by applying today.

What will you do?

• Collaborate with the Hospitality Manager and teams to assist in training new team members, leading a strong hospitality frontline, and promoting excellent guest service in a Tommy Banks Michelin star restaurant
• Elevate the guest experience, delivering top-tier service and satisfaction
• Support in the efficient handling of guest enquiries
• Effectively support operational excellence, including inventory, staffing, and performance metrics
• Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence

More about you

• Experience supervising and leading large hospitality teams
• Knowledge of the Food Beverage industry, preferably within hospitality and catering environments
• Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast-paced environment

Source: Hospitality Online