Hospitality Supervisor

Eurest; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading catering company in London is seeking an experienced Hospitality Supervisor. You will oversee kitchen operations and ensure exceptional food and service experiences. The ideal candidate has a passion for food, strong customer service skills, and experience in team management. This full-time position offers career progression and a supportive work environment.

Qualifications

• Customer-centred focus is essential.
• Passionate about delivering exceptional food experiences.
• Experience in a supervisory role required.

Responsibilities

• Serve customers ensuring a seamless experience.
• Supervise teams to maintain impeccable service.
• Monitor KPIs and communicate with management.
• Ensure compliance with Health & Safety standards.

Skills

Customer-centred focus

Great-tasting food passion

Team management experience

Communication skills

Organisational skills

Ambition and motivation

Job description

We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Eurest on a full time basis, contracted to 35 hours per week.

As a Hospitality Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you shine as Eurest's next Hospitality Supervisor? Here's what you need to know before applying.

Key Responsibilities

• Serve customers, ensuring they receive an easy and seamless personalised experience
• Supervise our teams to ensure we continue to deliver impeccable food and customer service
• Communicate regularly with your line manager to monitor KPIs and targets
• Represent Compass Group UK&I and maintain a positive brand image
• Liaise between customers and our culinary and service teams to ensure we continue to exceed expectations
• Support and train our teams, leading from the front to make sure everyone can excel in their role
• Implement and review Health & Safety standards to ensure compliance across all catering and service teams.

Ideal Candidate Profile

• Have a customer-centred focus
• Be passionate about great-tasting food and exceptional customer service
• Have experience managing teams in a similar role
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

We connect workplaces to mindful, flavourful & planet-positive catering.

At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fuelling employees throughout the day can help to sharpen their thinking, nourish their bodies and minds and ultimately, motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030.

We're people-powered at Eurest. It’s an understatement to say that we’re passionate about what we do, which is why we’re committed to attracting the best and brightest people to join us – could that be you? Find out what makes joining Eurest so exciting.

Job Reference: com/0611/42676001/52691900/BU #Eurest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!