Hospitality, Supermarket Assistant

Waitrose & Partners; Newmarket; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail company in Newmarket seeks a Partner for their service counters. This entry-level role requires a passion for food, strong communication skills, and the ability to work effectively with customers. Responsibilities include managing your food counter, ensuring product availability, and supporting shop operations. Join an employee-owned business committed to a positive workplace culture and customer satisfaction.

Qualifications

• Ability to work effectively as part of a team and with customers.

Responsibilities

• Take responsibility for your own food counter.
• Monitor stock levels to ensure product availability.
• Follow health & safety protocols for handling food.
• Maintain knowledge of new products and food values.
• Support general shopkeeping tasks.

Skills

Communication skills

Job description

Overview

As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food while contributing to an ethically sourced offering. You’ll bring Waitrose & Partners’ ethos to life by sharing enthusiasm and friendliness with customers, building lasting relationships, earning trust and loyalty, and helping maximise sales and profit.

Key Responsibilities

• Take responsibility for your own food counter, ensuring the highest presentation and hygiene standards at all times.
• Monitor stock levels, ensuring products customers love are available when needed.
• Handle open food with due diligence and follow health & safety protocols; contribute to reducing food wastage.
• Maintain knowledge of new products and understand Waitrose’s food values (e.g. animal welfare).
• Support the wider shop team with general shopkeeping tasks.

Essential skills/experience

• Communication skills to work effectively as part of a team and with customers.

Desirable skills/experience

• Experience in a customer-facing role.
• Experience in a catering / hospitality environment.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

About The Partnership

We’re the largest employee-owned business in the UK and home of John Lewis and Waitrose. We’re Partners, driven by our purpose to build a happier world. There’s never been a more exciting time to join us. We’re focused on being brilliant at retail, continually innovating, adapting and diversifying, and never knowingly undersold on price, quality, and service. As Partners, we share ownership and the rewards, working together through the good and challenging times, treating everyone with kindness and respect. We aim to create an environment where everyone belongs and can thrive.

Important notes

Some roles may involve pre-employment vetting (which may include DBS checks). If required, you’ll be informed and provided with information about vetting during recruitment. DBS checks will be carried out by a third-party registered body, and financial probity checks may also be required for some roles. Vacancies can close early if there is high applicant volume. We support a good work-life balance and flexible working where possible; discuss this with the hiring manager during your interview.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail