Hospitality Strategy & Client Services Director (Hybrid)

Premier Resourcing UK; City Of London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A leading marketing consultancy in London is seeking a Client Services & Strategy Lead to drive strategic excellence and client satisfaction. You will manage client services for major hospitality brands, ensuring integrated marketing strategies across PR, Digital, Social, and Content. Ideal candidates will have extensive experience in hospitality marketing and exceptional leadership skills. This is a pivotal role perfect for a strategic marketing leader looking to shape the future of hospitality marketing.

Benefits

£150 referral bonus

Collaboration and wellbeing focus

Opportunities for professional development

Qualifications

• Proven experience leading client services or strategy within an integrated agency or hospitality group.
• Exceptional leadership skills, with the ability to elevate team capability.
• Strong analytical focus on measurable outcomes.

Responsibilities

• Drive strategic excellence and client satisfaction across the portfolio.
• Act as a senior strategic advisor to major hospitality brands.
• Ensure the agency delivers integrated marketing strategies.

Skills

Leading client services

Hospitality marketing

Leadership and mentoring

Analytical and strategic abilities

Managing senior clients

Fluency in performance metrics

Knowledge of CRM platforms

Communication and presentation skills

Tools

Mailchimp

Klaviyo

SevenRooms

OpenTable

Job description

A leading marketing consultancy in London is seeking a Client Services & Strategy Lead to drive strategic excellence and client satisfaction. You will manage client services for major hospitality brands, ensuring integrated marketing strategies across PR, Digital, Social, and Content. Ideal candidates will have extensive experience in hospitality marketing and exceptional leadership skills. This is a pivotal role perfect for a strategic marketing leader looking to shape the future of hospitality marketing.