Hospitality Manager

Sodexo; City of Edinburgh; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading catering company in the UK seeks a Management Team Member to oversee food and beverage operations in Edinburgh's prestigious venues. Your role involves leading staff, maintaining high service standards, and ensuring guest satisfaction in a dynamic environment. This position offers a competitive hourly rate and opportunities for career development within the company. Join a passionate team dedicated to providing exceptional service at remarkable events.

Benefits

Competitive hourly wage

Opportunities for development

Refer a friend scheme

Qualifications

• Previous management experience in hospitality.
• Ability to motivate a team and handle busy periods.
• Experience dealing with guest complaints.

Responsibilities

• Oversee food/beverage operation and manage the team.
• Maintain cleanliness of front and back of house areas.
• Ensure profitability and adhere to health and safety guidelines.

Skills

Leadership skills

Customer service skills

Verbal communication

Team player

Job description

Fabulous food is in our DNA at Heritage Portfolio - it's why we are so blooming proud to be one of the country's leading event and wedding catering companies and our obsession with doing things a bit differently, our love of cooking up a storm using new techniques and our all-round mad about food' mentality are, we think, what makes us shine.

As part of our fabulous management events team, you will be delivering outstanding service to some of Edinburgh's best venues, our venues include magnificent stately homes (Downton, eat your heart out), iconic city buildings, museums, galleries and even a palace!

What you’ll do:

• Oversee the food /beverage operation, managing and supporting a team of staff, delegating tasks to ensure optimal service is delivered.
• Follow standard operating procedures to maintain quality and consistency across the site.
• Use your experience and leadership skills to provide and deliver a successful, exceptional, unforgettable experience for our guests.
• Maintain cleanliness of both front and back of house areas and adhere to health and safety guidelines.
• Making sure casual and agency teams are fully briefed, and given their allocated break time.
• Ensure profitability through protection of the company's asset and stock.
• Always ensure you and your team remain smart and presentable in line with the company's dress and appearance policy.
• Maximising sales opportunities through upselling where possible.
• Ensure that you and your team adhere to company procedures regarding allergens.
• Ensure guests are served in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.

What you’ll bring:

• A leader who can keep their team motivated over busy periods.
• Positive attitude, being friendly yet professional.
• Ability to communicate clearly and concisely with both team and management around the site.
• A team player with an ability to work in a busy environment.
• Excellent verbal communication and customer service skills.
• 18+ due to the licensing restrictions.
• Experience in dealing with guest complaints promptly and efficiently.
• Previous management experience.

What we offer:

When you join our management team at Heritage Portfolio you will have the opportunity to work at our other venues across Scotland. In addition, we offer:

• From £13.77 per hour - £16.32 per hour, paid weekly, accruing holiday pay as you work
• Casual supervisor / Manager Roles
• Amazing opportunities for development
• Refer a friend scheme with unlimited friends - you can earn money for each person you refer!

Package Description

• From £13.77 per hour - £16.32 per hour, paid weekly, accruing holiday pay as you work
• Casual supervisor / Manager Roles
• Amazing opportunities for development
• Refer a friend scheme with unlimited friends - you can earn money for each person you refer!

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional in‑house café services in some of Britain's leading visitor attractions such as V&A Dundee, The Signet Library, Portrait Gallery, private parties and dining, weddings and prestigious events.

Our mantra is Never standing still and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we are always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.