Hospitality Manager: Lead Service Excellence & Teams

Sodexo; Tidworth; On-site; GBP 33,000; Full time

Job summary

A leading service provider in Tidworth seeks a passionate hospitality manager to oversee daily operations and ensure service excellence. You will lead a team, manage client relationships, and drive business growth by adhering to high standards of safety and compliance. The ideal candidate will possess strong leadership and interpersonal skills, with a commitment to ongoing development. Competitive compensation and numerous employee benefits are offered, making it a great opportunity for career growth.

Benefits

Mental health and wellbeing support

Employee Assistance Programme

Free health and wellbeing app

Sodexo Discounts Scheme

Retirement Plan

Death in Service benefit

Apprenticeships and development tools

Cycle to Work Scheme

Volunteering opportunities

Full training and protective uniform supplied

Qualifications

• Proven leadership and management experience in the soft FM service industry.
• Effective people management skills, including HR handling.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee daily service delivery to meet SLAs and KPIs.
• Lead team through regular performance reviews.
• Maintain strong client relationships and respond to feedback.
• Identify growth opportunities for business development.
• Commit to ongoing professional development and training.
• Ensure the care and security of company property.

Skills

Leadership and management experience

People management skills

Strong communication skills

Knowledge of health & safety regulations

Proficiency in MS Office

Job description

A leading service provider in Tidworth seeks a passionate hospitality manager to oversee daily operations and ensure service excellence. You will lead a team, manage client relationships, and drive business growth by adhering to high standards of safety and compliance. The ideal candidate will possess strong leadership and interpersonal skills, with a commitment to ongoing development. Competitive compensation and numerous employee benefits are offered, making it a great opportunity for career growth.