Hospitality Manager

Levy UK; United Kingdom; On-site; GBP 39,000 - 45,000; Full time

Job summary

A leading hospitality provider in the UK is seeking a Hospitality Manager for their Convention Centre in Dublin. The role involves overseeing day-to-day operations, enhancing customer experiences, and leading a dynamic hospitality team. Applicants should have proven experience in large volume hospitality management and strong organizational skills, ideally supported by a third-level qualification in Hospitality Management. This position offers competitive pay, extensive benefits, and opportunities for ongoing training and career development.

Benefits

Free annual healthcare check

Entertainment discounts

Shopping discounts

Meals on duty

Employee Assistance Programme

Ongoing training and development

20 days + bank holidays

Qualifications

• Proven experience managing large hospitality operations.
• Strong client relationship skills with a focus on service.
• Ability to lead and develop a dynamic team.

Responsibilities

• Oversee daily hospitality operations and ensure service quality.
• Develop client relationships to enhance customer experience.
• Train and develop hospitality staff as needed.

Skills

Large volume hospitality management

Client relationship management

Organisational skills

Time management

Leadership skills

Communication skills

Education

Third level qualification in Hospitality Management

Job description

Hospitality Manager - Convention Centre Dublin Full-Time / Permanent

€45000 + Benefits

The CCD is the first state‑owned, public access building. Designed by an award winning Irish‑born architect, the CCD quickly became a landmark building on Dublin's skyline when it opened in 2010. Its stunning glass‑fronted atrium gives visitors panoramic views of the River Liffey, Dublin city centre and the Wicklow mountains.

The building offers 22 multi‑functional rooms used for conferences, banquets, meetings and exhibitions. It was recognised as the first carbon neutral constructed convention centre in the world.

We are Levy

Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.

Trusted by some of the world's most iconic stadiums, entertainment venues, and major events – from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Aviva Stadium, the SEC and ExCeL London – we bring experiences to life with passion and precision.

Our mission is to succeed the right way. From pioneering tech and seamless operations to show‑stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.

We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.

Hospitality Manager – The Role

Reporting to the Senior Hospitality Manager you will oversee daily hospitality operations, ensuring efficiency, high standards and impeccable customer service.

• Develop strong relationships with clients in order to enhance the customer experience, increase revenues through upselling and maximise repeat business
• Ensure service delivery is consistent and to the highest standard across all events
• Assist with the development and review of operational SOPs and ensure these are adhered to at all times
• Work with the HR/People Operations department to recruit, train and develop a team of hospitality professionals
• Plan rosters in advance of events according to agreed staff ratios and wage budgets
• Contribute to the delivery of the organisation's sustainability objectives

You will be responsible for a fixed team of hospitality staff and a number of casual staff depending on the event.

What we're looking for

• Proven experience in large volume hospitality management
• Proven client relationship management
• Strong organisational and time management skills
• Ability to lead, motivate and develop a dynamic hospitality team
• Experience working within financial budgets and targets
• Excellent communication and presentation skills
• A third level qualification in Hospitality Management is desirable

What you'll get in return

• 5 out of 7 days per week
• Aviva Digicare – Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks Card)
• Entertainment discounts – up to 55% off cinema tickets
• Health & Wellbeing discounts
• Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• PRSA scheme and Life Assurance
• Employee Assistance Programme
• 20 days + BH’s
• Competitive and supportive family benefits
• Holiday purchase scheme
• On‑going training & development and career pathways
• Financial wellbeing programme and preferred rates on salary finance products

Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.

We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.

We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.

Together, we create unforgettable experiences and shape the future of hospitality.

Here's an idea of what your shift patterns will be: Variable shifts

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1512/41900001/52708854/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!