Hospitality Manager (Care Home)

Kingsley Healthcare; Lowestoft; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned care home company in Lowestoft is seeking a Hospitality Manager to oversee hospitality operations. The role requires excellent people management skills and experience in a similar environment. You will actively engage with residents and manage all aspects of food service and activities. Join a supportive team dedicated to providing outstanding care and hospitality.

Benefits

Competitive rates of pay

Pay rise in line with inflation

Welcome bonus

Supportive team environment

Qualifications

• Proven experience in a hospitality role within a care home, hotel, or similar environment.
• Knowledge of relevant laws, regulations, and policies.
• Natural warmth and a passion for looking after people.

Responsibilities

• Oversee hospitality operations to ensure excellent service.
• Manage food service and activities programme for residents.
• Ensure high standards in housekeeping and maintenance.

Skills

Excellent communication

Motivational skills

Organisational skills

Job description

We are a caring and compassionate, family-owned care home company. At Kingsley, family matters, and we’re always going the extra mile in caring for every one of our residents and staff.

We’re a family-owned national care home operator, rated as one of the UK’s top 20 large care home groups by carehome.co.uk. As an accredited Living Wage employer, we not only offer competitive rates of pay, but we’ll also pay for your full DBS disclosure and offer you a welcome bonus. So, as well as receiving a competitive rate of pay, you’ll also receive a pay rise in line with inflation.

We’re more than just a group of colleagues; we’re a family passionate about people, from those we work with to those we care for. We’d love to welcome like-minded professionals to join the friendly faces that make up the Kingsley family.

As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a ‘healthy living’ food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.

If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.

Reports to: Homes Manager/ Regional Hospitality & Lifestyle Manager

Role requirements

• Previous experience with a hospitality background
• Excellent communication, motivational and people skills.
• Genuine interest in engaging our residents and their families on a regular basis.
• Organisational skills with good time keeping.

This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.

What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.