Hospitality Manager

CS UK Recruitment Ltd; East Suffolk; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in East Suffolk is seeking a Hospitality Manager to enhance the service experience in their care home. This role involves developing a positive culture, managing food service operations, and ensuring high standards of care for residents. Ideal candidates will have management experience in hospitality and strong communication skills. The position offers a competitive salary of £30,000 per annum and includes excellent working conditions, paid breaks, and comprehensive training programs.

Benefits

Paid Breaks

Refer-a-friend bonus

Discounts and wellbeing support

Comprehensive induction and training

Cost of DBS covered

Living Wage Employer

Qualifications

• Experience in Hospitality Management required.
• Ability to motivate and inspire staff.
• Strong communication with a wide range of stakeholders.

Responsibilities

• Develop and maintain a positive working environment.
• Manage food service operations with an executive chef.
• Ensure residents' needs and expectations are met.

Skills

Excellent people management skills

Strong communication skills

Knowledge of food service operations

Strong understanding of the needs of older people

Understanding of budget management

Job description

A new exciting job opportunity has arisen for a dedicated Hospitality Manager to work in an exceptional care home based in the Woodbridge, Suffolk area. You will be working for one of UK’s leading healthcare providers.

This care home specialises in a range of care services, including residential care, respite care, dementia care and convalescence care.

To be considered for this position you must have experience of Hospitality Management.

Key Responsibilities

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery.
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high‑quality service.
• Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded.
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high‑quality meals in a timely and efficient manner.
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness.
• Maintain and manage best first impression experience.
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility.

Preferred Skills & Experience

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders.
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive.
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements.
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness.
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control.
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high‑quality service.

Salary & Benefits

• Excellent salary of £30,000 per annum.
• Permanent full‑time role, 40 hours a week, 9am‑5pm.
• Paid Breaks.
• Refer‑a‑friend.
• Reward Gateway – discounts, wellbeing, employee assistance & much more.
• Comprehensive induction and paid training programme with career prospects.
• Excellent working environment.
• Cost of DBS.
• We are a Living Wage Employer.

Application Details

Reference ID: 6112.

To apply for this fantastic job role, please call 0121 638 0567 or send your CV to [e-mail].

Talk to us – Jupiter Recruitment on WhatsApp. Our WhatsApp number is 07856209032.