Hospitality Leader: Drive Guest Experience & Revenue

Warner Hotels; Bembridge; On-site; GBP 60,000 - 85,000; Full time

Job summary

A hospitality management company in the UK seeks a General Manager to lead a multidisciplinary team and drive exceptional guest experiences. The role includes overseeing operational efficiency, financial performance, and talent development. Candidates should have a minimum of 5 years’ experience in similar roles, with a strong focus on revenue management and customer satisfaction. This position offers an opportunity to foster a culture of collaboration and growth while achieving key performance indicators.

Qualifications

• Minimum 5 years’ experience as a General Manager in a similar environment.
• Strong background in food & beverage and revenue management.
• Proven success in leading diverse teams and improving KPIs.

Responsibilities

• Lead a multidisciplinary team to ensure exceptional guest experiences.
• Manage hotel revenue and costs to meet or exceed budgets.
• Recruit, develop, and retain exceptional talent in the team.

Skills

Guest obsessed

Analytical skills

Effective communication

Leadership

Team building

Strategic thinking

Commercial acumen

Job description

A hospitality management company in the UK seeks a General Manager to lead a multidisciplinary team and drive exceptional guest experiences. The role includes overseeing operational efficiency, financial performance, and talent development. Candidates should have a minimum of 5 years’ experience in similar roles, with a strong focus on revenue management and customer satisfaction. This position offers an opportunity to foster a culture of collaboration and growth while achieving key performance indicators.