Hospitality General Manager — Lead Service & Growth

Chestnut Group; Bury St Edmunds; On-site; GBP 35,000 - 45,000; Full time

Job summary

A dynamic hospitality company in Bury St Edmunds seeks a passionate General Manager to lead its venue. This role involves inspiring front-of-house and back-of-house teams, ensuring exceptional service, and managing financial goals. Ideal candidates will have a proven record in hospitality management and a love for enhancing guest experiences. Join a supportive team that values personal growth, offers excellent incentives, and helps craft the future of hospitality.

Benefits

Team & Individual Incentives

Bonus Schemes

Employee Assistance Programme (EAP)

Team Parties & Social Events

Work Anniversary Rewards

Refer a Friend Scheme

Peter Graham Wine Discounts

Family & Friends Discounts

Team Discounts - Up to 50% off

Overnight Stays from £75

High Street Discounts

Free Meal on Duty

Tips + Wagestream Access

Flexible Hours

Learning & Development

Qualifications

• Proven track record in hospitality management.
• Experience leading front-of-house and back-of-house teams.
• Passion for guest experiences and team development.

Responsibilities

• Lead and motivate teams to maintain high service standards.
• Collaborate with Chef and Assistant Manager for seamless operations.
• Oversee guest experiences and ensure satisfaction.
• Recruit, train, and develop a high-performing team.
• Manage financial performance of the venue.
• Foster a positive work environment.

Skills

Team leadership

Guest experience focus

Financial management

Training and development

Job description

A dynamic hospitality company in Bury St Edmunds seeks a passionate General Manager to lead its venue. This role involves inspiring front-of-house and back-of-house teams, ensuring exceptional service, and managing financial goals. Ideal candidates will have a proven record in hospitality management and a love for enhancing guest experiences. Join a supportive team that values personal growth, offers excellent incentives, and helps craft the future of hospitality.