Hospitality F&B Associate — Guest Service & Upsell

Galgorm Collection; Ballymena; On-site; GBP 10,000 - 40,000; Full time

Job summary

A premier hospitality establishment in Ballymena is looking for a Food & Beverage Assistant to provide excellent service to guests. Responsibilities include welcoming guests, taking orders, and maintaining the restaurant's cleanliness. The ideal candidate has at least a year of experience, is a flexible team player, and is interested in the hospitality industry. This position offers a competitive salary of £12.21 to £13.76 per hour and the chance to progress within the company.

Qualifications

• At least 1 year of previous waiting experience required.
• Must be an excellent team player.
• Interest in hospitality and great food essential.
• Flexible approach to working shift patterns needed.
• Strong communication skills required.
• Demonstrate a sense of pride in high standards.

Responsibilities

• Welcome all guests to the restaurant.
• Present menus and take orders professionally.
• Serve food and beverage ensuring guest satisfaction.
• Clean and reset tables, maintaining neat areas.
• Process customer payments using the till systems.
• Direct guest complaints to the Restaurant Manager.

Skills

Previous waiting experience

Team player

Interest in hospitality

Flexible with shifts

Strong communication skills

High standards of presentation

Barista trained

Job description

A premier hospitality establishment in Ballymena is looking for a Food & Beverage Assistant to provide excellent service to guests. Responsibilities include welcoming guests, taking orders, and maintaining the restaurant's cleanliness. The ideal candidate has at least a year of experience, is a flexible team player, and is interested in the hospitality industry. This position offers a competitive salary of £12.21 to £13.76 per hour and the chance to progress within the company.