Hospitality / Events Supervisor

Baxterstorey; City Of London; On-site; GBP 35,000; Full time

Job summary

A leading hospitality company is seeking a Hospitality/Events Supervisor in London to oversee catering operations and provide excellent customer service. Candidates should have supervisory experience in hospitality and be passionate about food. This role offers competitive benefits including 28 days of holiday, training, and development opportunities.

Benefits

28 Days holiday inclusive of bank holidays

Bespoke training and development

Pension

Discounts via Perkbox app

Qualifications

• Experience in a supervisory or Team Leader role in contract catering or hospitality.
• Proven ability to create a thriving working environment.
• Demonstrated passion for food and customer service.

Responsibilities

• Oversee catering operations in alignment with policies and client needs.
• Guide team members to ensure a positive customer experience.
• Conduct Food Safety and Hygiene Risk Assessments.

Skills

Supervisory skills

Communication skills

Customer service passion

Entrepreneurial skills

Analytical problem-solving

Job description

Company Description

Hospitality/Events Supervisor

Mon-Fri

London

£35,000

Events and evening required

For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Come be a part of the food revolution!

Job Description

WHAT WILL KEEP YOU BUSY:

• Take responsibility for the catering operation in line with Company policies, Client requirements and financial constraints.
• Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
• Work with the line manager to monitor the work of all the staff and carry out appraisals, recognize training needs and potential as appropriate.
• Run evening and day events in line with client expectations and deliver high standards of the service.
• Ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded.
• Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained

Qualifications

WHAT YOU BRING TO THE TABLE:

• Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
• Use your entrepreneurial skills to create a thriving and successful working environment
• Possess excellent supervisory and communication skills
• Events and fine dining experience mandatory
• Able to demonstrate your analytical approach to problem solving
• Have the ability to display a real passion for food and customer service

Additional Information

THE GARNISH:

• 28 Days holiday inclusive of bank holidays
• Bespoke training and development
• Pension
• Discounts available from Perkbox app, from high street shops to holidays and cinemas

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.

Ready to be fuelled? Apply today.

Find out more about us at www.baxterstorey.com