Hospitality Duty Manager: Lead Shifts & Guest Experience

Prezzo Ltd; United Kingdom; On-site; GBP 25,000 - 32,000; Full time

Job summary

A popular Italian restaurant chain in the United Kingdom is seeking a Duty Manager. You will bridge the gap between waiting staff and management, leading shifts and delivering unforgettable guest experiences. The ideal candidate will have hospitality team experience and strong leadership skills. We offer competitive pay, flexible shifts, and exciting perks including free meals on shift and a supportive workplace culture.

Benefits

Competitive pay

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Qualifications

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.

Responsibilities

• Act as key holder for the restaurant opening and closing.
• Lead service during shifts when GM/Assistant Manager is not present.
• Respond to guest feedback with professionalism.

Skills

Leadership

Communication

Team motivation

Flexibility

Job description

A popular Italian restaurant chain in the United Kingdom is seeking a Duty Manager. You will bridge the gap between waiting staff and management, leading shifts and delivering unforgettable guest experiences. The ideal candidate will have hospitality team experience and strong leadership skills. We offer competitive pay, flexible shifts, and exciting perks including free meals on shift and a supportive workplace culture.