Hospitality Assistant | Monday to Friday

Thomas Franks Ltd.; London; On-site; Full time

Job summary

A leading independent caterer in London is seeking a Hospitality Assistant to join their team. The role involves providing high-quality service in a fast-paced environment, maintaining food standards, and supporting customer service efforts. Ideal candidates should possess strong hospitality skills and a passion for food and customer service.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity, paternity, and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Training and development opportunities

Apprenticeship programmes

Team and social events

Employee assistance programme

Workplace pension

Career progression

Qualifications

• Experience in a fast-paced catering environment as a hospitality assistant or supervisor.
• Previous experience in customer service or food preparation is preferred.

Responsibilities

• Operate within the hospitality team at the designated location.
• Maintain food standards and control wastage.
• Support the team with customer service and stock replenishment.

Skills

Hospitality

Team player

Organised

Attention to detail

Good verbal English skills

Good written and reading English skills

Job description

Hospitality Assistant | Monday to Friday

London

Contract: Full Time, Permanent
Salary: £13.85 per hour
Hours: 40h per week

One of the world's largest law firms, headquartered in London, catering to around 700 people daily. We provide breakfast and lunch in the restaurant, along with high-end, frequent hospitality services. The role is Monday to Friday, with excellent transport links.

We are seeking a hospitality assistant to join our team at a prestigious London location.

Ideal candidates will have experience in a fast-paced catering environment as a hospitality assistant or supervisor.

Enjoy working with a great team for a company passionate about food and customer service.

Key responsibilities:

• Operate within the hospitality team at the designated location.
• Maintain food standards and control wastage.
• Follow Food Hygiene, Health & Safety policies, and allergen control procedures.
• Support the team with customer service, stock replenishment, hot drinks preparation, and clearing down (Barista skills essential).

Skills required:

• Experience in hospitality
• Team player
• Organised, with attention to detail
• Good verbal English skills
• Good written and reading English skills
• Previous experience in customer service or food preparation is preferred

Benefits include:

• Wider wallet scheme (discounts at retailers, restaurants, gyms, etc.)
• Free meals on duty
• Volunteers leave – up to one day per year
• Enhanced maternity, paternity, and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Training and development opportunities
• Apprenticeship programmes
• Team and social events
• Employee assistance programme
• Workplace pension
• Career progression within a leading independent caterer

About us

Thomas Franks is a founder-led, fresh food catering business committed to excellence, service, individuality, passion, and style. Our clients and staff are central to our success.

Applicants must demonstrate the Right to Work in the UK.

Diversity and Inclusion

We encourage applications from diverse backgrounds and under-represented groups, believing that diversity fosters better results and a better working environment.