Hospitality Assistant Manager

Sodexo Group; Greater London; Hybrid; GBP 23,000 - 25,000; Full time

Benefits offered by this job

Wellbeing Support

Employee Assistance

Exclusive Discounts

Salary Finance

Retirement Plan

Career Development

Cycle to Work

Volunteering

Training & Uniform

Job summary

Sodexo Group at Emanuel School in London is seeking a dedicated administrator to deliver a high-quality service to students, parents, and staff. The role covers front-line duties, coordination across teams, and a focus on efficient, compliant processes. You will work 35 hours per week over 5 days, with shifts across early, mid and late patterns during 37 weeks.

Salary £23,000–£25,000 per year plus excellent benefits and training. DBS checks may apply.

Qualifications

• Experience in customer-facing or school environment preferred.
• Strong communication and organisational skills required.
• Proactive approach with attention to detail and quality.

Responsibilities

• Deliver a high-quality and professional service to customers, stakeholders, and colleagues.
• Manage priorities effectively and ensure deadlines are consistently met.
• Build strong working relationships across teams and departments.
• Identify opportunities to improve processes and increase efficiency.
• Use data and reporting to support informed decision-making.
• Take ownership of tasks and see them through to completion.
• Ensure compliance with company policies, procedures, and standards.
• Contribute positively to team objectives and organisational goals.

Skills

Front-line service

Coordination

Communication

Organisation

Problem solving

Attention to detail

Teamwork

DBS checks aware

Job description

Location

Emanuel School

Days/Shift Pattern

5 out of 7, 37 weeks, equated pay

Working Hours

The role will flex between early/mid and late shifts

Total Hours Per Week

35 hours per week

Salary

£23000/£25000 per year with excellent benefits

Plan Your Journey | Traveline SW11 1HS

Emanuel School is a prestigious independent co-educational day school for pupils aged 10 to 18, located on Battersea Rise in southwest London. The school is known for its inclusive and supportive community, where Christian values underpin academic learning, pastoral care, and personal development.

With a broad curriculum, excellent facilities, and outstanding opportunities in sport, the arts, and enrichment activities, Emanuel School is committed to helping students become happy, confident, and kind individuals who are well prepared for future success and positive contributions to society.

What You Will Do:

• Deliver a high-quality and professional service to customers, stakeholders, and colleagues.
• Manage priorities effectively and ensure deadlines are consistently met.
• Build strong working relationships across teams and departments.
• Identify opportunities to improve processes and increase efficiency.
• Use data and reporting to support informed decision-making.
• Take ownership of tasks and see them through to completion.
• Ensure compliance with company policies, procedures, and standards.
• Contribute positively to team objectives and organisational goals.

What You Will Bring:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• A proactive and solutions-focused approach.
• Experience of working collaboratively within diverse teams.
• High attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and analytical skills.
• A customer-focused mindset with a dedication to delivering excellent results.

What We Offer:

• Wellbeing Support – Access to mental health and wellness platforms, plus a 24/7 virtual GP.
• Employee Assistance Programme – Confidential support for legal, financial, and personal matters.
• Exclusive Discounts – Save on retail, travel, dining, and more through the Sodexo Discounts Scheme.
• Financial Benefits – Salary Finance Platform to help with money management and savings.
• Retirement Planning – Membership in the Sodexo Retirement Plan.
• Career Development – Learning and training opportunities to help you grow.
• Cycle to Work Scheme – Save money and stay fit while commuting.
• Volunteering Opportunities – Give back to your community with our support.
• Full Training & Uniform Provided – We set you up for success from day one.

Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles require background checks, including Disclosure and Barring Service (DBS) screening.