Hospitality Assistant - Bank

Retirement Villages Group; West Byfleet; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality service provider is opening a new restaurant in West Byfleet and is seeking Hospitality Assistants. This role involves greeting guests, serving food, and maintaining hygiene standards. Ideal candidates have experience in hospitality, excellent communication skills, and a flexible schedule. Join a supportive team during this exciting launch!

Benefits

Pension scheme

Enhanced annual leave

Volunteering and wellbeing days

Staff rewards and recognition schemes

Qualifications

• Previous hospitality or customer service experience preferred.
• Flexible with working hours, including evenings and weekends.
• Calm under pressure.

Responsibilities

• Greet guests warmly and create a positive first impression.
• Serve meals and beverages in a professional manner.
• Maintain high standards of cleanliness and hygiene.

Skills

Excellent communication and people skills

Team player

Attention to detail

Friendly and approachable

Job description

We’re excited to be opening a brand-new restaurant at Botanical Place, West Byfleet - and we’re looking for passionate, dedicated Hospitality Assistants to join our team. This is a fantastic opportunity to be part of something new, delivering outstanding service in a vibrant and welcoming dining environment open to the public.

This is a bank role (0-hour contract), offering flexibility for both you and the business. We’re looking for candidates who are available for potential shifts between 8:00am and 9:30pm, 7 days a week, to cover holidays, sickness, and events as needed.

What You’ll Do

• Greet guests warmly and create a positive first impression
• Assist with seating and provide menus
• Take food and drink orders accurately and efficiently
• Serve meals and beverages in a professional and friendly manner
• Accommodate dietary requirements and guest preferences
• Clear and reset tables quickly between services
• Work closely with the kitchen and colleagues to ensure smooth service
• Handle concerns and special requests with professionalism
• Maintain high standards of cleanliness and hygiene

About You

• Previous hospitality or customer service experience (preferred)
• Excellent communication and people skills
• Friendly, approachable, and calm under pressure
• Team player with strong attention to detail
• Flexible with working hours, including evenings and weekends

What We Offer

• Pension scheme
• Enhanced annual leave, including birthday leave
• Volunteering and wellbeing days
• Staff rewards and recognition schemes
• The chance to be part of a brand-new restaurant launch
• A warm, supportive team environment

If you’re enthusiastic about hospitality and excited to help launch our new restaurant at Botanical Place, West Byfleet, we’d love to hear from you!