Hospitality Assistant

Chartwells; Lewes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering company in the UK is seeking a Hospitality Assistant to deliver exceptional customer service. You will be responsible for greeting guests, serving customers, and ensuring an easy and personalized experience. The ideal candidate should possess strong communication skills, thrive in a fast-paced environment, and take pride in their work. Competitive pay and opportunities for progress are offered.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Passion for delivering outstanding service.
• Ability to work under pressure.
• Initiative in making customer-focused decisions.

Responsibilities

• Greet and look after guests.
• Serve customers ensuring a seamless experience.
• Be knowledgeable about the menu.

Skills

Customer service

Team player

Communication skills

Initiative

Job description

Overview

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal candidate

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About Compass

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2010/C05801/52769518/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!