Hospitality Assistant

WSH Group; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality service provider in England is seeking a dedicated individual to support the hospitality supervisor in delivering various events across the school. The role involves overseeing the hospitality service, ensuring high standards of customer service, and maintaining hygiene practices. The ideal candidate will be a team player with good attention to detail. Previous experience in hospitality is a plus. This is a full-time position with no remote work options.

Qualifications

• Good attention to detail and understanding of hygiene practices.
• Team player with a positive and flexible attitude.
• Previous hospitality experience or relevant training is beneficial but not essential.
• Willingness to work in an education and high-profile catering environment is desirable.

Responsibilities

• Oversee the delivery, collection, and presentation of the hospitality service.
• Ensure client receives the highest possible standard of hospitality.
• Provide an excellent standard of client service.
• Meet all time constraints consistently.

Skills

Attention to detail

Team player

Flexible attitude

Customer service

Job description

The role will be supporting our hospitality supervisor to deliver all manner of events across the school. During term time this can be anything from tea and coffee in meeting rooms packed lunches for school trips evening events for parents or governors and staffing the bar in the school theatre. During the holidays we still have events that require catering. These can be theatre productions weddings summer schools or sporting events. It is a varied role that will keep you on your toes and not at all bored!

SPECIFIC RESPONSIBILITIES

To oversee the delivery collection and presentation of the hospitality service at the location.

To ensure that all time constraints are met each and every time.

To ensure that the client receives the highest possible standard of hospitality.

CLIENT SERVICE

To ensure that customers are given a prompt and efficient service and expectations are consistently exceeded.

To be customer focused at all times by being visible during service periods approachable and quick to exceed expectations in fulfilling customer needs.

To ensure all food is presented and served in line with company standards.

To provide an excellent standard of client service.

PEOPLE

To co‑operate with all team members and undertake duties in the hospitality areas as requested to ensure an efficient and effective service is delivered at all times.

To treat your team members at location as you would expect to be treated.

HEALTH & SAFETY FOOD SAFETY THE ENVIRONMENT

To adhere to the companys Hygiene Health and Safety and Environmental policies and procedures at all times.

To attend all health and safety training courses as required.

To rigorously follow the unit cleaning schedules.

Qualifications: Candidate Profile

• Good attention to detail and understanding of hygiene practices
• Team player with a positive and flexible attitude
• Previous hospitalityexperience or relevant training is beneficial but not essential
• Willingness to work in an education and high‑profile catering environment is desirable

Additional Information :

We pride ourselves on :

People first

We are a company of individuals united in doing our best for our clients.

Great food always

Using only the best ingredients our food is fresh authentic and tailored to each school age group and specific needs and preferences.

Food education

We educate pupils through food encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do

Our respectful codes of conduct inform how we behave towards our clients and customers suppliers and business partners and each other.

Fresh thinking

New ideas for food service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

Remote Work: No

Employment Type: Full-time

Key Skills: Agriculture, Customer Care, ESL Teaching, Learning Development, Computing

Experience: years

Vacancy: 1