Hospitality Assistant

Chartwells; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hospitality provider is seeking a Hospitality Assistant in London. You will be responsible for delivering exceptional customer service, greeting guests warmly, and ensuring a positive dining experience. The ideal candidate will have a passion for service excellence, great communication skills, and the ability to thrive under pressure. This role offers flexible hours and opportunities for growth within a major UK business.

Benefits

Competitive pay

Learning and development opportunities

Great perks

Qualifications

• Passion for delivering outstanding service with a smile.
• Ability to work under pressure and make right decisions.
• Great communication and teamwork skills.

Responsibilities

• Greet and look after guests to ensure satisfaction.
• Serve customers with a seamless experience.
• Be knowledgeable about the menu and make recommendations.

Skills

Customer service

Communication

Teamwork

Initiative

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people.

Key responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal candidate

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1310/90285001/52767672/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!