Hospitality Assistant

Compass Group UK; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Bristol is seeking a Hospitality Assistant to be the face of their business. This role involves delivering exceptional customer service, greeting guests, and ensuring a pleasant experience. The ideal candidate will have a passion for service, strong communication skills, and the ability to thrive in a team. Responsibilities include menu knowledge and compliance with hygiene standards. This permanent position is casual with zero guaranteed hours but offers great training opportunities and a welcoming culture.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Passion for delivering outstanding service and greeting customers.
• Ability to make decisions that benefit customers.
• Capacity to work under pressure.

Responsibilities

• Greeting and looking after guests for a delightful experience.
• Serving customers to ensure seamless personalized service.
• Knowledge of the menu to make recommendations.

Skills

Customer service

Teamwork

Communication skills

Initiative

Job description

Overview

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a permanent casual basis, contracted to 0 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Shift Pattern

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Key Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal Applicant

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1912/42330001/52782186/BU #Pabulum

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!