Hospitality Assistant

Medirest; Alton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare services provider in Alton is seeking a part-time Hospitality Assistant to deliver exceptional customer service. The role involves greeting guests, serving customers, and ensuring a positive brand image. Ideal candidates should have a passion for service, excellent communication skills, and the ability to work under pressure. Opportunities for progression within the company are available.

Qualifications

• Passion for delivering outstanding service.
• Excellent team player with effective communication skills.
• Ability to work under pressure.

Responsibilities

• Greet and care for guests ensuring a delightful experience.
• Serve customers, ensuring easy and seamless experiences.
• Maintain a positive brand image.

Skills

Customer Service

Communication

Team Work

Initiative

Job description

Overview

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Healthcare on a part time basis, contracted to 20 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Responsibilities

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Ideal candidate

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

About Medirest / Compass Group UK&I

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2010/98432001/52769528/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!