Hospitality Account Manager: Growth, Retention & Upsell

Alchemy Global Talent Solutions Ltd.; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment company is seeking an experienced Account Manager in London to manage and grow client relationships in the hospitality sector. The role emphasizes operational excellence, client account management, and identifying new business opportunities. Candidates should have a proven background in hospitality and strong communication skills. Excellent organizational abilities and proficiency in MS Office and CRM tools are essential for success in this position.

Qualifications

• Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to manage multiple accounts simultaneously.

Responsibilities

• Manage long-standing client relationships across hospitality sectors.
• Serve as the primary point of contact for clients.
• Identify opportunities for upselling and cross-selling.

Skills

Account management

Communication skills

Interpersonal skills

Organizational skills

Analytical skills

Tools

MS Office

CRM systems

Job description

A leading recruitment company is seeking an experienced Account Manager in London to manage and grow client relationships in the hospitality sector. The role emphasizes operational excellence, client account management, and identifying new business opportunities. Candidates should have a proven background in hospitality and strong communication skills. Excellent organizational abilities and proficiency in MS Office and CRM tools are essential for success in this position.