Hospitality

Maria Mallaband Care Group; Norwich; On-site; GBP 18,000 - 22,000; Full time

Job summary

A care provider in Norwich is seeking a Hospitality Assistant to ensure a pleasant dining experience for residents. Responsibilities include delivering meals, maintaining hygiene, and providing excellent customer service. Ideal candidates should possess strong communication skills and a caring nature. Opportunities for training and flexible working are available.

Benefits

Company funded health benefits

Early Pay access

Flexible working patterns

Discounted gym membership

Training support and development opportunities

Qualifications

• Experience in a busy restaurant/hospitality or catering is desirable.
• Good communication and customer service skills.
• Ability to deliver prepared food and keep areas hygienic.

Responsibilities

• Provide professional dining service for residents.
• Maintain cleanliness and setup of dining areas.
• Ensure refreshment is always available.

Skills

Caring nature

Strong communication skills

Teamwork

Flexibility

Job description

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

"Become a Key worker and make a difference"

*Apprenticeship opportunities available

About You

Our ideal Hospitality Assistant will have the following skills and values:

• Caring nature.
• Strong communication skills.
• Ability to work as part of a team and individually.
• Flexibility and be able to adapt to the needs of Residents.
• Experience of working in a catering service in a similar environment is desirable but not essential.
• Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
• Ensure refreshment is always available
• Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene

Experience:

• Ideally some experience working in a busy restaurant/hospitality or catering
• Good communication and excellent customer service skills to be able to deliver a good service to our visitors and elderly residents
• Team player, self-motivated, proactive and flexible

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Dussindale Park

Dussindale Park Care Home is a fifty-capacity Countrywide Care Homes accommodation located in Norwich, suited to a wide range of elderly care and nursing needs. The majority of rooms are en-suite and carers look to ensure that privacy and dignity of residents is always respected, while being available round-the-clock for any issues. Respite, convalescent and palliative care are all available from Dussindale, which looks to support community needs in any way its carers' expertise enables.