Hospital Patient Porter

Adecco; Norwich; On-site; GBP 20,000 - 25,000; Part time

Job summary

A temporary staffing agency is seeking a Porter to enhance patient experience at Norfolk and Norwich Hospital. Responsibilities include escorting patients, moving medical supplies, and supporting staff. Ideal candidates will possess exceptional communication skills and empathy. This role offers a chance to make a real difference in patient care while working in a dynamic environment.

Benefits

Training and development opportunities

Supportive team environment

Qualifications

• Exceptional communication skills to engage with patients and staff.
• Flexibility and initiative to respond to changing demands.
• Empathy and understanding to support patients and families.
• Organizational skills to efficiently manage tasks.
• Safety awareness to maintain hygiene and safety standards.

Responsibilities

• Escort patients between wards and departments.
• Safely move medical records, equipment, and deliveries.
• Assist nursing staff with patient transfers.
• Ensure timely transfer of deceased patients to the mortuary.
• Maintain cleanliness and safety standards.

Job description

Are you passionate about patient care and looking to make a difference in a dynamic healthcare environment? Join our team as a Porter at Norfolk and Norwich Hospital! We are seeking dedicated individuals who are ready to provide exceptional service while ensuring the comfort and safety of our patients.

Position:

Porter

Hours:

2pm to 10pm - Monday to Friday with occasional weekends

Location:

Norfolk and Norwich Hospital

Contract Type:

Temporary

About the Role:

As a Porter, you will play a vital role in enhancing the patient experience. Your primary responsibilities will include:

• Patient Care: Escorting patients between wards and departments with empathy and respect.
• Logistics Management: Safely moving items such as medical records, equipment, and deliveries throughout the hospital.
• Support for Staff: Assisting nursing staff with transfers and ensuring the efficient operation of portering services.

Key Responsibilities:

• Deliver a safe and positive patient experience during their stay.
• Engage with patients, relatives, and hospital colleagues with empathy and professionalism.
• Ensure the timely and respectful transfer of deceased patients to the mortuary.
• Manage the movement of medical gases, equipment, and other essential items.
• Maintain cleanliness and safety standards for equipment and transport items.

What We're Looking For:

• Exceptional Communication Skills: Ability to engage clearly and compassionately with patients and staff.
• Flexibility and Initiative: A proactive approach to responding to changing demands.
• Empathy and Understanding: A genuine desire to support patients and their families during their hospital experience.
• Organisational Skills: Efficiently manage your tasks to ensure service provision meets patient needs.Safety Awareness: A commitment to maintaining high hygiene and safety standards.

The Ideal Candidate Will:

• Embrace our values and contribute positively to the team culture.
• Exhibit resilience and emotional intelligence in challenging situations.
• Be comfortable working in various environments and under pressure.

Working Conditions:

• Engage in physical tasks, including lifting and moving patients and equipment.
• Work indoors and outdoors in all weather conditions.
• Occasionally manage exposure to body fluids and physical aggression.

Why Join Us?

• Make a Difference: Your role directly impacts patient recovery and satisfaction.
• Dynamic Environment: Work in a fast‑paced, supportive team dedicated to patient care.
• Training and Development: Opportunities to enhance your skills and knowledge.

How to Apply:

To apply for the Porter position, please submit your CV and a brief cover letter outlining your relevant experience and why you're passionate about working in patient care.

Additional Information:

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco is an Equal Opportunities Employer.