Hospice Companions Care Coordinator

Rowans Hospice; Purbrook; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

NHS pension transfer

Continuous service

Health & wellbeing

Employee assistance

DSE equipment

Generous holiday

Career development

Blue Light Card

Job summary

Rowans Hospice in Purbrook is seeking a Hospice Companions Coordinator to join the Living Well Services Team at the Living Well Centre. You will support nursing staff, coordinate assessments, plan care, and liaise with families and other professionals to ensure compassionate, person-centred support for people living with life-limiting illness and their carers.

This role offers the chance to make a real difference within a dedicated charity, with NHS pension transfer options and opportunities for

Responsibilities

• Provide administrative support for Hospice Companions referrals, assisting with referral intake, assessment coordination, care planning administration, and triage processes under the direct supervision of the Living Well Services Manager.

Job description

About Rowans Hospice

Rowans Hospice is a charity providing free, specialist care and support to adults and their families living with a life-limiting illness across Portsmouth and South-East Hampshire.Established in 1994, our services are made possible through the incredible support of our local community, including donations, legacies, fundraising and income generated through our retail shops.Our dedicated teams provide compassionate, person-centred care to patients, families and carers, helping people to live as well as possible for as long as possible.

About the Role

We are looking for a Hospice Companions Coordinator to join us Living Well Services Team, based at our Rowans Living Well Centre in Purbrook. The Living Well Services provide support to people living with a life-shortening or incurable illness, often at a much earlier stage in their illness journey. Our aim is to help people maintain their independence, wellbeing and quality of life, while supporting their families and carers. Working alongside the Living Well Services Team, you will provide nursing support across our Living Well Centre and Community Satellite Hubs. You will play an important role in assessing individual needs, coordinating appropriate care and therapies, and helping patients and their families remain informed and in control of decisions about their care and future. This is an opportunity to be part of a caring, supportive team where you can make a real difference to people and their families at an important time in their lives.

Key Responsibilities

• Provide administrative support for Hospice Companions referrals, assisting with referral intake, assessment coordination, care planning administration, and triage processes under the direct supervision of the Living Well Services Manager.
• Organise own workload in planning home visits and assessments to be carried out by nurses, triaging referrals and caseload, prioritising tasks.
• Following a referral arrange initial assessment meeting with client that is carried out for the nurses and complete
• Once a Hospice Companion Assessment is completed, follow assessment plan programme of support by arranging either Hospice companion visits or support calls. To include elements of potential risks associated with lone working.
• Liaise with Health Professional who refer when there is a need of more context or understanding of the situation.
• Working with the nurse team, be able to communicate with families and other professionals to negotiate outcomes and elevate any concerns.
• To develop, signpost and maintain effective working relationships with other members of the multi- disciplinary hospice team and family support services in addition to the Hospice Companion Service.
• To report to Living Well Services Deputy Manager (or Manager when not available) any matter regarding and affecting the smooth running of the service.
• Support with ensuring Hospice Companion Service information is kept updated and consistent across all mediums (written programme, website and electronic information board) under line managers directions.

What We Offer

• Company pension – NHS pension can be retained when transferring from the NHS
• Continuous service recognised if transferring from NHS
• Health & wellbeing programme
• Employee Assistance Programme
• DSE equipment & uniforms provided
• Generous holiday allowance
• Career development opportunities
• Blue Light Card membership

Safeguarding and Inclusion

Rowans Hospice is committed to equal opportunities and inclusion in the workplace and welcomes applications from people of all backgrounds.

We are also committed to ensuring the safety and welfare of all children and vulnerable adults who access our care and support. Our recruitment process is therefore thorough and designed to ensure a consistent and detailed approach to gathering information from and about candidates, so that all individuals appointed are suitable to work with children and vulnerable adults.

Closing date: 25 November 2026

Interview date: 01/12/2026 and 03/12/2026