Horticultural Technician

Planteria Group; Guildford; Vor Ort; GBP 30.000 - 31.000; Vollzeit

Benefits dieser Stelle

Quarterly Bonus Scheme

Annual Performance Bonus

BUPA Cash plan

Learning and Development Support

Full Training with coaches

Monthly Lunch Stipend

25 days holiday + UK bank holidays

Zusammenfassung

Planteria Group seeks a Technician to look after plant installations at client premises. You will maintain indoor and outdoor displays, provide excellent customer service, and act as a knowledge source for maintenance and care.

Expect varied days, early starts between 5am and 7am, and travel to multiple client sites on a roster. You will join a team of plant specialists, work with your Line Manager, and contribute to safety and high standards while growing within a dynamic, expanding interior

Qualifikationen

• Excellent communication with clients and colleagues.
• Strong customer service mindset with a proactive approach.
• Able to solve problems and adapt to new challenges.
• Genuine interest in plants and outdoor environments.
• Comfortable travelling within the region and driving a company van.
• Capable of working independently and as part of a team.
• Able to orient yourself in large spaces and navigate sites.
• Willing to participate in training and development.
• Physically active role, comfortable with manual tasks.

Aufgaben

• Maintain indoor and outdoor plant displays at multiple client sites.
• Provide excellent customer service and complete site reports with records.
• Collaborate with Line Manager to ensure routes are completed safely and efficiently.
• Follow risk assessments and safety protocols to maintain the safety record.

Kenntnisse

Communication skills

Customer service

Problem solving

Plant enthusiasm

Regional focus navigation

Independent yet collaborative

Explorers mindset

Willing to learn

Physical activity

Jobbeschreibung

Your role focuses on looking after our plant installations in our client premises. As a Technician, you will provide excellent customer service and be a point of knowledge for our clients about the maintenance and care of both their interior and exterior designs.

This is an independent role which will involve early starts on a variance of days and taking ownership for plant maintenance at several client sites on a roster. You will be joining a team of like-minded plant specialists who meet regularly both online & in-person, and you will be part of our wider regional team.

Some of your core responsibilities will include:

• Maintain Stunning Indoor and Outdoor Displays: You'll be responsible for caring for a variety of internal and external plant displays at multiple client sites each day, ensuring every location looks its absolute best.
• Deliver Exceptional Customer Service: You'll be the friendly face our clients see, providing excellent service, completing site reports, and keeping accurate records using our company systems.
• Collaborate with a Supportive Team: Work closely with your Line Manager to ensure all routes are completed efficiently and to the highest standards. Your input and teamwork will help us continually improve our service.
• Champion Safety: You'll always work safely, following all risk assessments and method statements, and helping to maintain our excellent safety record.

You will be a great if you have:

• Great communication skills: You're confident speaking with clients and colleagues, and you know how to make people feel valued.
• Customer service expertise: You take pride in delivering excellent service and always go the extra mile to keep clients happy, and you have done this in previous roles.
• A problem first mindset: You enjoy finding solutions and thinking on your feet, especially when faced with new challenges.
• An enthusiasm and passion for plants: You have a genuine interest in plants and the outdoors, your passion shines through in your work!
• The ability to navigate your regional focus: You're comfortable driving a company van and can navigate your way to different client sites with ease.
• The ability to work independently, yet collaboratively: You're happy working on your own, but you also enjoy sharing knowledge and supporting your team.
• An explorers mindset: You can easily orient yourself in large office buildings and outdoor spaces, making sure every display gets the care it deserves.
• An eagerness to Learn: We provide full training and support you to ensure you are successful in the role!
• The ability to take on a physically active role: You're able to use watering cans, stepladders, and stools as part of your daily routine, and you enjoy being on the move.

Some must haves:

• Ability to travel to client sites in and around the job location.
• A valid UK Driving Licence as you will need to utilise a company van, daily.
• Comfortable with early start-times (Our Technicians can start their days between 5am and 7am depending on the clients they are supporting each day).

Your Career Progression & Development

We believe careers aren't one size fits all. That's why we invest in learning and development across all our roles, empowering individuals to grow in ways that suit their strengths, whether that's leading people, deepening expertise, or sharing knowledge as part of our wider training and development community.

Our Benefits:

• Quarterly Company Bonus Scheme
• Annual Performance Related Bonus Scheme
• BUPA Cash plan
• Learning and Development Support
• Full Training with support from dedicated coaches
• Monthly Lunch Stipend
• 25 days holiday, plus any UK Bank Holidays

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrants places where people genuinely love to be.

We've grown from a small family business into the UK's leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we've partnered with some of the UK's, and now US's most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.

Our success is driven by a fantastic team of 185 employees internationally, and we're continuing to expand. We're now looking for passionate individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design.

Your Impact

At Planteria Group, our culture is guided by our core values: Humble & Confident, Positive & Energetic, One TEAM, Relentless to Improve, and Create Wow!

If you want to be part of a flourishing, fast-growing business that values agility, collaboration, and creativity, we'd love to hear from you. If you feel that you don't quite hit the experience, we're after, please do apply anyway as we're always looking for people who are looking to grow and develop us!

Planteria Group is proud to promote equality of opportunity and an inclusive culture where everyone can thrive.

Accessibility & Adjustments

We want every candidate to have the best possible experience throughout our recruitment process. If you require any adjustments or accommodations at any stage, including the interview, please let us know, and we will be happy to support you.

Health and Safety

All employees must follow the organisation's Health & Safety policies, take care of their own safety and that of others, use equipment and PPE correctly, report hazards or incidents, participate in training, and cooperate with emergency procedures, risk assessments, and investigations to maintain a safe, tidy, and compliant workplace.

Please note: For roles involving client site attendance, successful candidates will be required to obtain BPSS (Baseline Personnel Security Standard) clearance. This forms part of our pre-employment checks.

Compensation Range: £29.5K - £30.5K