Horticultural Manager

MorePeople; City of Westminster; On-site; GBP 32,000 - 39,000; Full time

Job summary

MorePeople is recruiting a Horticultural Manager for a leading garden retail business in Richmond. You will lead a busy plant department, drive sales, and support the Garden Centre operation to ensure excellent customer service and strong performance.

The role requires proven management experience in garden retail, excellent communication, and a commitment to high standards. Weekend work and key-holder duties are included.

Qualifications

• Horticultural knowledge of plants and garden retail.
• Proven ability to lead and motivate a team.
• Strong communication and interpersonal skills.
• Commitment to high standards of customer service and sales.

Responsibilities

• Lead and develop a busy plant department, driving sales growth.
• Oversee the wider garden centre operation to support management.
• Manage KPIs including sales growth, waste and stock loss.
• Mentor and coach team members for high performance.
• Recruitment, training and performance management.
• Weekly ordering through web shops to ensure seasonal stock.
• Flexibility to work weekends and act as a designated key holder.

Skills

Horticultural knowledge

Strong management

Excellent communication

Customer service

Job description

Horticultural Manager | Richmond | £35,000

Are you passionate about plants and garden retail? We're working with a well-known garden retail business that's looking for a strong horticultural manager to lead its thriving plant department. If you're a well-established horticultural manager or have strong management experience within garden retail, this is a great opportunity to leave your mark.

Responsibilities

• Lead and develop a busy plant department, driving sales growth and ensuring excellent customer satisfaction.
• Oversee all aspects of the wider garden centre operation to support the Garden Centre Manager and Deputy.
• Manage KPIs, including sales growth, waste, and stock loss.
• Mentor and coach team members to foster a motivated, knowledgeable, and high-performing team.
• Take accountability for team management, including recruitment, training, and performance management.
• Conduct weekly ordering through web shops to ensure seasonal stock levels are correct.
• Work flexibly, including weekends, and act as a designated key holder for opening and closing duties.

Requirements

• Horticultural knowledge desired
• Strong management skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal abilities.
• Commitment to maintaining high standards of customer service and sales performance.