Homework Cruise Sales Advisor

Succeed Recruitment; Newcastle upon Tyne; Remote; GBP 60,000 - 80,000; Full time

Job summary

An established travel recruitment agency is seeking a Cruise Sales Advisor to manage customer enquiries, convert sales, and achieve targets. This fully home-based position offers a competitive salary, excellent perks, and the chance to thrive in a dynamic sales environment. Ideal candidates will have a background in travel sales, strong customer service skills, and the ability to upsell effectively.

Benefits

Competitive salary

Pension scheme

Holiday discounts

Private medical insurance

Overseas familiarisation trips

Qualifications

• Previous experience in travel sales or cruise sales.
• Proven track record of meeting sales targets.
• Strong administrative skills.

Responsibilities

• Handle enquiries via phone, email, and live chat.
• Convert enquiries into bookings.
• Achieve personal sales targets.

Skills

Exceptional customer service

Sales ability

Time management

Attention to detail

Self-motivation

Tools

Isell

Cruise line CRS

Job description

Overview

We have a brand new, fabulous opportunity for experienced Cruise Consultants looking for a new role, or for experienced travel sales professionals, looking to take their first step into the lucrative world of cruise sales!

As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment!

Previous travel or cruise sales experience is essential for the role, along with strong sales ability and exceptional customer service skills and in return, our client can offer a competitive salary plus excellent earning potential, pension scheme, holiday discounts & concession scheme, private medical insurance, work perk discounts and overseas familiarisation trips.

This is a fully home-based role, with one late night (8pm finish) per week and only three weekend days per month.

If this role is of interest to you, please apply online.

Role of Cruise Sales Advisor

• Handle enquiries via phone, email & live chat
• Provide customers with quotes using an in-house travel system
• Convert enquiries into bookings
• Achieve personal sales targets and KPIs
• Maintain excellent knowledge of cruise lines and destinations
• Follow up regularly to maximise conversion
• Seize every opportunity to upsell and enhance the customer holiday experience
• Deliver excellent customer service and build lasting rapport
• Complete CLIA Ambassador training

Skills required for the role

• Previous, recent experience of selling holidays or cruises within a fast paced, travel sales role
• Experience of using Isell - beneficial
• Usage of cruise line CRS - beneficial
• Proven ability to achieve sales targets
• Exceptional customer service and administrative skills
• Strong attention to detail
• Ability to manage time effectively and prioritise workloads
• Self-motivated and results-driven

If you\'re interested in learning more about this Cruise Sales Advisor role, please press the apply online button now!

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