Homes Service Administrator

Stonewater; United Kingdom; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading housing provider in the UK is looking for a part-time Homes Service Administrator to support administrative tasks and ensure compliance within their homes. The role requires strong administrative skills, attention to detail, and excellent communication abilities. Join a dynamic team to help maintain compliance and support community services while making a real difference.

Qualifications

• Previous administration experience is required.
• Must be computer literate and able to work with figures and spreadsheets.
• Good literacy and numeracy skills are necessary.
• Excellent communication and interpersonal skills are essential.
• Ability to manage and prioritise work efficiently.

Responsibilities

• Liaising with internal teams and external contractors.
• Maintaining property data systems and ensuring compliance.
• Preparing performance reports and assisting with projects.

Skills

Administration experience

Computer literacy

Attention to detail

Communication skills

Time management

Job description

Permanent, Part Time (18.75 hours per week)

Homes Service Administrator

Join our Team as a Homes Service Administrator! Are you an organised, proactive individual who thrives in a collaborative environment? Do you enjoy making a real difference through your work? If so, we’d love to hear from you! At Stonewater, we’re passionate about delivering high‑quality services that support our communities. As a Homes Service Administrator, you’ll play a key role in helping us maintain compliance across our homes, ensuring everything runs smoothly behind the scenes. You’ll be part of a dynamic team that provides centralised administrative support to the Homes Directorate. Your day‑to‑day work will involve liaising with internal teams and external contractors to ensure everything is delivered on time and within budget. You’ll help maintain our property data systems, ensuring records are up‑to‑date and compliant with audit and company policies. You’ll also support our responsive repairs, planned and cyclical works by managing documentation and coordinating with stakeholders. Whether it’s preparing performance reports, assisting with specialist projects, or helping colleagues with training and guidance, your contribution will help us deliver a service that’s efficient, compliant, and customer‑focused.

What we’re looking for

• Previous administration experience
• Computer literate, with the ability to work with figures and spreadsheets
• Good literacy and numeracy skills, to ensure accuracy, analytical skills and attention to detail
• A confident communicator, with strong interpersonal skills, a flexible approach and good customer service skills
• Someone with the ability to manage and prioritise work and projects in a timely organised manner

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document.

Discover Stonewater

Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house‑building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like‑minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

#DiscoverStonewater

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.